Ben Watts
Articles
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How To: View Existing Permissions on the NetFrameworkConfiguration RSA Machine Key
Version Affected: All OverviewThis article explains how to view which permissions are already assigned to the NetFrameworkConfiguration RSA Machine Key, using a PowerShell script -- useful when con...
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Troubleshooting: Password in a Custom Cookie Token Breaks Logins and TSSO
Version Affected: 22.12 onwards OverviewSome Service Provider setups require the user's password to be added to the authentication cookie. If the password contains a comma and is added without enc...
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FAQ: What Are the Available Entra ID User Property Names for Profile Mapping?
Version Affected: All OverviewWhat are the available Entra ID user property names for Identity Platform profile mapping? Mapping the correct Entra ID user properties is essential for correct operat...
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How To: Configure SMTP to Use Port 587
Version Affected: All OverviewThis article explains what's needed to use port 587 instead of port 25 for a realm's SMTP settings. Configure SMTP to Use Port 587Port 587 is supported for SMTP, but r...
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Troubleshooting: Login Fails with CloudMembershipManager.GetUser DeadlineExceeded Error (Stale Connector Config)
Version Affected: All (Cloud only) OverviewA user with a valid user ID fails to log in to a realm. The Debug log shows an entry similar to:Message="CloudMembershipManager.GetUser exception: Status...
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Troubleshooting: Server Error - Input Is Not a Valid Base-64 String
Version Affected: All OverviewSpecific users land on a server error when logging in to a realm. The Debug log shows an entry similar to:Message="Error Message: The input is not a valid Base-64 str...
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Troubleshooting: Postman Pre-Request Script Fails with TypeError (Cannot Read Properties of Undefined)
Version Affected: All OverviewWhen using the Postman collections provided by SecureAuth to call the SecureAuth API, a GET request can fail with the following error:There was an error in evaluating...
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Troubleshooting: Tableau OIDC Integration Fails When ACR Values Are Configured
Version Affected: All OverviewA Tableau OpenID Connect (OIDC) integration with SecureAuth does not work when Tableau's vizportal.openid.essential_acr_values or vizportal.openid.voluntary_acr_value...
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How To: Restrict Realm Login by Active Directory Group Using a Search Filter
Version Affected: All OverviewAn admin can restrict which Active Directory (AD) groups are allowed to log in to a realm — without using Adaptive Authentication — by customizing the search filter on...
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Troubleshooting: User/Group Restriction Hard-Stops Login for Allowed Accounts (Missing Groups Mapping)
Version Affected: All OverviewLogin is hard-stopped for every account attempting to log in to a realm — including accounts that belong to the group the realm's User/Group Restriction is configured...