Ben Watts
Articles
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FAQ: Can I Use Wildcards in the Redirect URI of an OAuth Realm?
Version Affected: 20.06+ OverviewDoes SecureAuth Identity Platform support wildcard characters in the Redirect URI field of an OAuth realm, so that one entry can match multiple redirect URLs? Answe...
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Bug: Mobile Devices Missing After Upgrade (System.InvalidOperationException: Sequence Contains More Than One Matching Element)
Version Affected: 21.04, 22.02Bug Number: N/ABug Status: Closed - FixedFixed in Version(s): 21.04 HF11, 22.02 HF5, and by default from 22.12 onward OverviewAfter upgrading, some users are missing m...
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Troubleshooting: Hotfix Installation Aborts Due to a Missing Folder Under D:\SecureAuthWS
Version Affected: 22.02+ OverviewInstalling certain Hotfix levels can abort with an error similar to "Could not find a part of the path 'D:\SecureAuthWS\SecureAuthUserExchangeService'." CauseAn up...
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Troubleshooting: OIDC Authentication Fails and Returns to the Login Prompt (Lambda Edge Sensor Timeout)
Version Affected: All OverviewConfiguring an OpenID Connect (OIDC) realm that goes through an AWS Lambda@Edge sensor can sometimes cause authentication attempts to appear to fail, pushing the user...
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Troubleshooting: Generating or Downloading SAML Metadata Fails
Version Affected: All -- the version range differs by cause, noted individually below. OverviewGenerating or downloading a realm's SAML metadata can fail. There are two independent causes with dif...
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Troubleshooting: WebService Calls Between Servers Return a 404 Error (Missing HTTP Activation Feature)
Version Affected: All OverviewConfiguring a WebService call between servers can result in a 404 (or 404.x) error. Browsing directly to the membership endpoint (https://%host%/%realm%/webservice/me...
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Bug: Application Logo removed from web.config after editing an Application in the New Experience
Version Affected: 23.07Bug Number: EE-3467Bug Status: Closed - FixedFixed in Version(s): 23.07 Hotfix 10 OverviewAn application logo configured via Advanced Settings (Classic Experience) > Overview...
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Troubleshooting: EULA Link Still Displays on the Login Page With No EULA Value Configured
Version Affected: All OverviewEven after confirming a realm's EULA field on the Overview tab is empty, and that the masterpage_eula field under Content and Localization has no value, an end-user l...
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Bug: Classic Realms Are Not Displayed in the Modern Secure Portal After Upgrading to 26.2 or 26.2.1
Version Affected: 26.2, 26.2.1Bug Number: EE-4032Bug Status: Closed - FixedFixed in Version(s): 26.2.2.16+ OverviewAfter upgrading to 26.2 or 26.2.1, Classic Realms are not displayed in the Modern ...
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How To: Map Okta SAML Terminology to SecureAuth
Version Affected: All OverviewOkta and SecureAuth use different terminology for some of the same settings when configuring a SAML application. This article maps each Okta SAML term to its SecureAut...