Ben Watts
Articles
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How To: Configure a Native Certificate Delivery Realm to Overwrite Existing Certificates
Version Affected: All OverviewThis article explains how to configure a Native Certificate Delivery realm to issue a new personal certificate every time a user enrolls, overwriting any certificate t...
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How To: Configure Nested Group Restriction on a Realm
Version Affected: All versions OverviewThis article explains how to configure a SecureAuth realm that has a group restriction enabled to also check nested Active Directory (AD) group membership, so...
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How To: Choose a SecureAuth Password Reset Mode
Version Affected: All versions (behavior described below may differ on versions older than 9.0.1) OverviewThis article explains the three modes available in the SecureAuth Password Reset module, so...
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Troubleshooting: SP-Initiated SAML Response Cannot Be Signed
Version Affected: All OverviewSigning in to a Service Provider (SP) through SP-initiated SAML fails, and the realm's log shows an exception ending in MFC.WebApp.SecureAuth.SAML20SPInit.CreateSAMLR...
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How To: Include the User's Password in the OIDC id_token JWT Payload
Version Affected: 9.0+ OverviewThis article explains how to configure a SecureAuth Identity Provider (IdP) realm so that its OpenID Connect (OIDC) id_token JSON Web Token (JWT) payload includes the...
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Troubleshooting: Voice and SMS 2FA Fails After Migrating web.config from Another Server
Version Affected: All OverviewAfter a realm's web.config file is copied to a new server, Voice and SMS two-factor authentication (2FA) fails on the new server — even though it continues to work co...
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Troubleshooting: OAuth2/OIDC URI Generates a 401 Error on WinSSO Realms
Version Affected: All OverviewA realm using Windows Single Sign-On (WinSSO) returns an HTTP 401 Unauthorized error when a client accesses one of its OAuth 2.0/OpenID Connect (OIDC) endpoints -- fo...
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Troubleshooting: SCEP
Version Affected: All OverviewSecureAuth Identity Platform can request certificates through a customer's existing Public Key Infrastructure (PKI) using the Simple Certificate Enrollment Protocol (...
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Troubleshooting: IIS Integrated Pipeline Mode Resulting in a 500 Internal Error
Version Affected: All versions OverviewA SecureAuth realm shows a 500 Internal Error and will not load. CauseOne cause is that the realm's Internet Information Services (IIS) Application Pool is s...
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Troubleshooting: HTTP 400 - Bad Request (Request Header Too Long)
Version Affected: All versions OverviewSome users see an HTTP 400 error when accessing a SecureAuth realm that has Windows Authentication (IWA) enabled, while other users do not. Affected users ar...