Ben Watts
Articles
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Troubleshooting: Logon Script Does Not Run After Deploying a New VM from OVA on VMware
Version Affected: All Versions OverviewThe logon script does not run fully or correctly after deploying a new virtual machine (VM) from the OVA on VMware, even when all the correct deployment step...
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Troubleshooting: OIDC Metadata Returns an HTML Error Along with Valid JSON Output
Version Affected: All Versions OverviewThe OpenID Connect (OIDC) metadata endpoint returns an HTML error appended after the valid JSON output, when the request does not include a User-Agent header...
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Bug: Connector Does Not Pull Down Password Reset Settings from IdP
Version Affected: Identity Provider (IdP) 22.12 and below, Connector 2.0.1 and belowBug Number: N/ABug Status: Closed - FixedFixed in Version(s): IdP 23.07 and Connector 2.0.2, and later OverviewPa...
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FAQ: How Do OIDC Scopes Relate to Claims?
Version Affected: All OverviewHow do OpenID Connect (OIDC) scopes relate to claims? AnswerThere is a direct relationship between scopes and claims, following the OpenID Connect Basic Client specifi...
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How To: Confirm the Certificate Bound to an AD LDS SSL Port
Version Affected: All OverviewThis article explains how to confirm which certificate is actually bound to an Active Directory Lightweight Directory Services (AD LDS) server's SSL port, when testing...
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Troubleshooting: Object Reference Error on the Workflow or Post Authentication Tab
Version Affected: All OverviewNavigating to either the Workflow tab or the Post Authentication tab returns an "Object reference not set to an instance of an object" error instead of loading the pa...
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How To: Uninstall FileSync
Version Affected: All OverviewThis article explains how to uninstall FileSync from the Primary and/or Secondary server, which is sometimes required as part of troubleshooting or reconfiguration. Us...
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Troubleshooting: Classic to New Experience Migration Fails with "Error Parsing Logo for Migration"
Version Affected: 22.02 and later OverviewMigrating a Classic realm to a New Experience realm can fail with the error "Error parsing logo for migration, check the error logs for more information."...
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How To: FileSync
Version Affected: All OverviewThis is an index of SecureAuth Knowledge Base How-To articles related to FileSync, kept here as one place to find them. How To: Understand and Use FileSync: explains...
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Bug: Account Management Realm Updates the Wrong Account Across Multiple Browser Tabs
Version Affected: 21.04+Bug Number: EE-3343Bug Status: Open - Workaround OnlyFixed in Version(s): N/A OverviewWhen the same user is logged into an Account Management realm on multiple browser tabs ...