Ben Watts
Articles
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Troubleshooting: Accept/Symbol MFA Option Missing Due to a Blocked External Stylesheet
Version Affected: 20.06 and later OverviewWhen configuring Multi-Factor Methods with the Request Type set to Accept/Deny, the Accept Method dropdown should offer a choice between User pushes "Acce...
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Video: PIN as an MFA Method
Version Affected: All OverviewThis video shows how to set up and configure a PIN as a Multi-Factor Authentication (MFA) method. A PIN can be useful when a phone is not allowed in a secure environme...
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How To: Add the authnmethodsreferences Claim in WS-Fed/SAML to Avoid Double MFA with Microsoft 365
Version Affected: All OverviewThis article explains how to work around double Multi-Factor Authentication (MFA) prompts for Microsoft 365 (M365) users, by adding an authnmethodsreferences (AMR) cla...
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How To: Create a SAML Trace
Version Affected: All OverviewThis article explains how to install SAML-tracer and capture a SAML trace. When implementing SAML applications, the SecureAuth Support Team may ask for a SAML trace to...
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Troubleshooting: Strict Content-Security-Policy Script-Src Options Break SecureAuth Pages
Version Affected: All OverviewAdding certain Content-Security-Policy (CSP) header values can interfere with a working SecureAuth realm and break its ASPX pages. CauseFor example, a CSP like the fo...
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Troubleshooting: PEAP RADIUS Error EAPSession Failed to Load SSL Session
Version Affected: IdP 22 OverviewRADIUS servers that support PEAP can fail to connect, showing the following error in the RADIUS logs:ERROR EAPSession: Failed to load SSL Session CauseThe Visual C...
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Bug: Login for Windows Credential Provider Tile Disappears After a Screen Timeout
Version Affected: Login for Windows (L4W) 23.07.01 and earlierBug Number: Not provided in sourceBug Status: Closed - FixedFixed in Version(s): 23.07.02 OverviewAfter setting up Login for Windows (L...
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Troubleshooting: Well-Known OIDC Endpoint Returns Disabled
Version Affected: All OverviewWhen accessing a realm's OAuth 2.0/OpenID Connect (OIDC) well-known configuration URI (for example, https://SecureAuthIdP/SecureAuthXX/.well-known/openid-configuratio...
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Troubleshooting: Login for Endpoint Prompts for MFA Despite the Bypass Interval
Version Affected: All OverviewWhen signing in to a workstation with Login for Endpoint, a user is prompted for Multi-Factor Authentication (MFA) even though they are within the bypass interval tim...
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Troubleshooting: Content and Localization Link Inaccessible Due to Hash Files
Version Affected: All OverviewThe Content and Localization link, under the Overview tab of the Admin Console, is inaccessible and shows a Server Error:Data at the root level is invalid. Line 1, po...