Ben Watts
Articles
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How To: Whitelist SecureAuth's Kafka Endpoint for Automatic Connector Log Delivery
Version Affected: All Cloud IdPs OverviewThe Connector stores its logs locally, but can also automatically forward them to SecureAuth over the network for troubleshooting purposes. If a firewall bl...
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Troubleshooting: TOTP Shows as Invalid After Changing the Search Filter
Version Affected: Prior to 21.04 OverviewAfter changing the Search Filter on the realm's Data tab, Time-based One-Time Passcode (TOTP) still appears as an available MFA option, but every user who ...
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Troubleshooting: AADSTS500276 in Entra ID Custom Controls After Updating the Signing Certificate
Version Affected: All OverviewAfter updating the signing certificate used by a Microsoft Entra ID Conditional Access Custom Control, authentication through that Custom Control fails with error code...
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Bug: Identity Sources Datastores and Identity Pools Fail to Load After Upgrading to 24.4.4
Version Affected: 24.4.4Bug Number: Not provided in sourceBug Status: Open - Contact SupportFixed in Version(s): N/A OverviewAfter upgrading to 24.04 Rollup 4 (24.4.4), the Identity Sources - Datas...
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How To: Set Up Hybrid New Experience Realms for External MFA and Internal WindowsSSO / IWA
Version Affected: 24.4.x OverviewThis article explains how to set up WindowsSSO / Integrated Windows Authentication (IWA) for internal access and multi-factor authentication (MFA) for external acce...
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How To: Extract a PEM File from a PFX Without the Private Key
Version Affected: All OverviewSome Service Providers and applications require a PEM file instead of a PFX file for services such as SAML signature verification. This article explains how to extract...
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Bug: RADIUS Authentication Failing with Ivanti ICS 22.7R2.6
Version Affected: RADIUSBug Number: Not provided in sourceBug Status: Closed - FixedFixed in Version(s): SecureAuth RADIUS Server 24.07.05+ OverviewAfter upgrading Ivanti Connect Secure (ICS) to 22...
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Troubleshooting: URLScan Conflicts with IIS on Windows Server 2016 and Later
Version Affected: All OverviewOn Windows Server 2016 and later, having URLScan installed alongside SecureAuth causes conflicts with IIS Request Filtering and URL Rewrite rules. CauseURLScan was com...
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Bug: Microsoft EAM Sign-Ins Fail with PUSH and Symbol2Accept Methods
Version Affected: 22.12 and laterBug Number: Not provided in sourceBug Status: Closed - FixedFixed in Version(s): 24.04 RU3+ OverviewWhen SecureAuth Identity Platform is configured as a Microsoft E...
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Troubleshooting: Webview2 Does Not Support Kerberos Authentication
Version Affected: All OverviewWhen setting up an application for WindowsSSO (Kerberos authentication) that uses Webview2 controls, WindowsSSO does not work. CauseWebview2 does not currently support...