Ben Watts
Articles
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How To: Change the License Info Certificate
Version Affected: All OverviewThe License Info certificate, found on the System Info tab, is used to encrypt several sensitive values: Values stored in Active Directory, such as the KBQ/KBA answers...
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Troubleshooting: New Experience UX Missing Menu Items
Version Affected: 21.04+ OverviewParts of the New Experience UX — such as the Dashboard's left-hand menu, or a realm's SCIM Other Settings section — sometimes go missing or fail to display options...
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Bug: Application Logos Not Displaying in Modern Secure Portal with Restart Login URL Set
Version Affected: 24.04Bug Number: EE-3738Bug Status: Open - No Permanent FixFixed in Version(s): Not yet fixed OverviewIn a Modern Secure Portal (a Secure Portal created in the New Experience), ap...
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How To: Set the Public Key Size for PFX Certificate Enrollment
Version Affected: All OverviewWhen a user enrolls for a PFX certificate, the certificate's public key defaults to 1024 bits. This covers how to change that default to a 2048-bit public key instead...
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How To: Configure Omnigo as an OIDC Client
Version Affected: All OverviewSetting up Omnigo to work as an OpenID Connect (OIDC) client against a SecureAuth realm is straightforward. Create and configure an OIDC realm as normal, then supply ...
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How To: Customize the User ID Value Returned in a Forgot Username Realm
Version Affected: All OverviewBy default, a Forgot Username realm's Post Authentication page doesn't display the value from the attribute set in User ID Mapping. This covers how to make it return ...
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FAQ: Are 3rd Party Authenticator Apps Supported with SecureAuth?
Version Affected: All OverviewAre 3rd party authenticator apps supported for enrolling devices for MFA with SecureAuth? AnswerYes, but only for TOTP (Time-Based One-Time Passcode) enrollments, and ...
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FAQ: Can .NET Core Be Removed from an Air-Gapped IdP Deployment?
Version Affected: 20.06 OverviewCan .NET Core be removed from an air-gapped Identity Provider (IdP) deployment? AnswerYes, for an air-gapped deployment on 20.06IdP requires .NET Core for full opera...
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Troubleshooting: QR or URL Enrollment Fails
Version Affected: 24.04+ OverviewQR or URL enrollment can fail for more than one reason. Causes 1 through 3 below share a qrProvision verify exception logged in the Error log -- the exact message,...
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Bug: Service Account Domain Does Not Stick When Saving the Data Tab
Version Affected: 24.4.x, before 24.4.5Bug Number: Not provided in sourceBug Status: Closed - FixedFixed in Version(s): 24.4.5+ OverviewOn a Classic Experience realm, saving the Data tab doesn't ke...