Ben Watts
Articles
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How To: Update the Signing Certificate Used with OWA
Version Affected: All OverviewThis article explains how to replace the certificate a SecureAuth realm uses to sign requests to Outlook Web App (OWA) — for example, when the current certificate is e...
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SecureAuth Threat Service Definitions
Version Affected: All OverviewThis article defines the IP Intelligence fields SecureAuth's Threat Service can return, and the Threat Type and Threat Category values that appear in a realm's logs to...
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Troubleshooting: Error Received When Saving Data to LDAP (Access is Denied)
Version Affected: All OverviewA SecureAuth realm configured with a writable Lightweight Directory Access Protocol (LDAP) attribute shows, or logs, the error "LDAPProfileProvider.SetPropertyValues:...
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How To: Add Separators Between Log Entries
Version Affected: All OverviewThis article explains how to add a header and/or footer separator between log entries in a realm's Audit, Debug, and Warning log files, so individual entries are easie...
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Troubleshooting: 404 Error Browsing to a SecureAuth Realm
Version Affected: All OverviewBrowsing to a SecureAuth realm's URL shows IIS's HTTP Error 404.0 - Not Found page, and/or the realm does not appear in the Admin Console's realm list.This detailed e...
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How To: Edit Soft Token OTP Mobile App Verbiage
Version Affected: All OverviewThis article explains how to edit the verbiage clients see for the Soft Token OTP Mobile App registration option, after they have already registered a mobile device.On...
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Troubleshooting: Cisco AnyConnect Cannot Validate SecureAuth SHA-2 512 Certificates
Version Affected: All OverviewCisco AnyConnect cannot validate a valid SHA-2 512 ECDSA SecureAuth-issued user certificate for VPN access, even though the proper SecureAuth root and intermediate ce...
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Troubleshooting: Realm Management Tool Not Properly Creating a Realm
Version Affected: All versions (Cause 2 specific to version 9.1) OverviewThe Realm Management Tool sometimes fails to fully create a new realm. There are two distinct causes, so identify which app...
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How To: Test RADIUS Using RadTest
Version Affected: All OverviewThis article explains how to use RadTest, a Windows utility, to send test RADIUS authentication requests to a SecureAuth RADIUS Server, including testing a second-fact...
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How To: Create SecureAuth Realms in Bulk
Version Affected: All OverviewThis article explains how to use the Realm Management Tool to create one or more new SecureAuth realms in bulk, based on an existing realm used as a template. Create R...