Ben Watts
Articles
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WebService Realms stop working after modification of (External) Applications
Version Affected: 22.12+Description: After modifying an External Application (SAML/OIDC etc) in New Experience, Web Service calls fail to work as expected until the FBA WebService has been disabl...
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Are 3rd Party Authenticator Apps supported with SecureAuth?
Version Affected: AllDescription: Does SecureAuth support the use of 3rd Party Authenticator Apps to enroll Devices for MFA?Cause: Businesses may have a requirement to use 3rd Party Authenticato...
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3rd Party Authenticator Apps fail to enroll successfully
Version Affected: 21.04+Description: 3rd Party Authenticator Apps fail to enroll devices with SecureAuth successfullyDuring enrollment, a 'Success' message will be presented to the end user after...
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Can .NET Core be removed from an Air Gapped IdP deployment?
Version Affected: Up to 20.06Description: SecureAuth Identity Platform (IdP) 'requires' certain versions of .NET Core to be installed, the older the version of Identity Platform (IdP), the older ...
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Entra ID User Property Mappings
Version Affected: AllDescription: What are the available Entra ID User Property Names for IdP Profile mapping?Cause: Mapping the correct Entra ID User Properties is essential for correct operati...
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HTTP Error 500.19 - Internal Server Error
Version Affected: AllDescription:HTTP Error 500.19 can be thrown for any number of reasons but it usually comes down to an inability to read a web.config for one reason or another, it will be acco...
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QR and/or URL Enrollments fail with a 'qrProvision verify exception' error
Version Affected: 24.04 RU2/3Description: Enrollments fail and throw the below error in the Error logsClassic RealmsqrProvision verify exception: The settings property 'OATHToken' was not found.N...
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Datastores are missing after upgrade to 24.4.4
Version Affected: 24.4.4 Description: After upgrading to 24.04 Rollup 4 (24.4.4), 'Identity Sources - Datastores' are no longer visible/presentOpening Developer Tools - Network Tab and going to t...
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What is the least privilege an account needs within SQL if used for Integrated Security connections
Version Affected: All Description: This article explains the required permissions for an account within SQL if it is being used by SecureAuth Identity Platform (IdP) for Integrated Security conne...
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Authentication attempts against New Experience Datastores fail with 'Invalid User' after SecureAuth G3 Intermediate Certificates have expired
Description: *** This is likely to only apply after May 16th 2025 ***After the SecureAuth G3 Intermediate Certificates have expired, some authentication attempts against New Experience Datastores ...