Ben Watts
Articles
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Troubleshooting: "The Settings Property Is of a Non-Compatible Type" Error
Version Affected: All OverviewAfter migrating a Classic realm to New Experience on a newer version, a user may see an unhandled exception with a message such as The settings property 'DigitalFP' is...
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Troubleshooting: RADIUS Server Processing Error
Version Affected: RADIUS Server 2.x+ OverviewThe RADIUS Server logs can show a UDPRadiusProcessor: Radius processing error entry, commonly during or after an upgrade. There are multiple potential ...
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Troubleshooting: "Validation of Viewstate MAC Failed" Error
Version Affected: All OverviewUsers authenticating against a SecureAuth IdP High Availability (HA) pair can intermittently see a "Validation of viewstate MAC failed" error:There are multiple poten...
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How To: Follow Antivirus and Patch Management Best Practices on a SecureAuth Appliance
Version Affected: All OverviewSecureAuth appliances play a central role in an organization's security infrastructure, so ongoing maintenance of the appliance is an important part of overall securit...
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Troubleshooting: Multi-Datastore Web Service Realm Issues
Version Affected: All OverviewA realm configured to use Web Service (Multi-Datastore), with two or more realms serving as datastores, can fail to find valid users or can log in very slowly. There ...
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How To: Configure Referrer-Policy and Feature-Policy Headers
Version Affected: All OverviewThis article covers SecureAuth's recommended values for the Referrer-Policy and Feature-Policy IIS response headers on the IdP.Referrer-Policy: The recommended value i...
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Troubleshooting: FIDO Enrollment Changes Revert After Saving
Version Affected: 20.06+ OverviewWhen an end-user tries to change or delete their FIDO enrollment information through their SecureAuth realm, the new name/description or the deletion appears to sav...
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Troubleshooting: FIDO2 Enrollments Disabled After AAGUID Enforcement (Migration/Upgrade)
Version Affected: 24.04+ OverviewWhen migrating or upgrading an IdP to a version that newly enforces device permission granularity by AAGUID (Authenticator Attestation Globally Unique Identifier), ...
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Troubleshooting: Sign-In Fails Due to Entra ID Conditional Access (All Cloud Apps)
Version Affected: All OverviewSign-in to a realm using an Entra ID datastore can fail when a Conditional Access policy in Entra ID is configured to require MFA for "All Cloud Apps". CauseWhen a Con...
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Troubleshooting: Cryptographic Operation Errors Decrypting the Authentication Cookie
Version Affected: All OverviewTransparent SSO or an OpenID app can fail with a cryptographic decrypt exception when the IdP tries to read an authentication cookie that was encrypted elsewhere. The...