Ben Watts
Articles
-
FAQ: Hardware Token Support
Version Affected: All OverviewThis article answers frequently asked questions about the HID Mini Token hardware token used with SecureAuth Identity Platform. Frequently Asked Questions1. What is th...
-
How To: Send Group Membership Back in a RADIUS Attribute
Version Affected: All OverviewThis article explains how to configure RADIUS to send back a user's group membership in a RADIUS attribute, so that a RADIUS client (for example, a VPN server) can app...
-
How To: Configure the Proxy List for a Load Balancer or Reverse Proxy
Version Affected: All OverviewWhen anything sits between the client and Identity Platform (IdP) — a load balancer or a reverse proxy — the IdP needs to know the IP address of that intermediary so i...
-
Troubleshooting: 2016 Light Theme Submit Button Not Working on Mobile Devices
Version Affected: the version range differs by cause, noted individually below. OverviewWhen a realm that uses the 2016 Light theme is accessed from a mobile device, the Submit button does not wor...
-
How To: Enable Custom Errors to Mask Server Errors
Version Affected: All OverviewThis article explains how to enable Custom Errors so that errors caused by invalid entries or general server errors are masked from the end user, instead of exposing a...
-
How To: Populate the Username on the Credential Provider Lock Screen
Version Affected: All OverviewWhen a machine running the Credential Provider is locked, the lock screen does not populate the username and domain when the user comes to unlock it. This is more secu...
-
How To: Configure the Dynamic Issuer for a Multidomain Office 365 Environment
Version Affected: 8.2 and later OverviewThis article explains how to configure the dynamic issuer feature for a multidomain Office 365 environment, so that each federated domain sends a unique Secu...
-
Troubleshooting: SAML Consumer Error "Please Make Sure There is a Valid Nameid"
Version Affected: All OverviewWhen using the Security Assertion Markup Language (SAML) assertion consumer service, users see the error "Please make sure there is a valid nameid or the user exists ...
-
How To: Debug and Verify Adaptive Authentication's Threat Service
Version Affected: 9.0.2 and later OverviewThis article explains how to debug and verify Adaptive Authentication's threat service by spoofing a client IP address for testing purposes, using the real...
-
Troubleshooting: "Keyset Does Not Exist" and Related Invalid User Errors
Version Affected: the version range differs by cause, noted individually below. OverviewUsers see "Invalid User" and cannot log in to a realm, with the Error log showing a Keyset does not exist ex...