Ben Watts
Articles
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How To: Restrict Which Groups Can See a Realm in Secure Portal
Version Affected: All OverviewSecure Portal can be configured so that a realm is only shown to members of specific groups, hiding it from everyone else. There are two ways to set up the group restr...
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Troubleshooting: FBA Cookie Not Being Sent to Application
Version Affected: All OverviewWhen integrating a new application that uses Forms-Based Authentication (FBA), the browser may not send the authentication cookie to the application even though all s...
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Bug: Realm Redirects Double URL Encode the Query String and Break SAML Requests
Version Affected: 9.1.0-45 and lower, 9.2.0-18 and lower, 9.3.0-3 and lowerBug Number: EE-991 (IdP 9.1), EE-937 (IdP 9.2)Bug Status: Closed - FixedFixed in Version(s): 9.1.0-46, 9.2.0-19, 9.3.0-4 O...
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Troubleshooting: Password Reset Enforce History Not Working on a Web Service Realm
Version Affected: 9.0 and later OverviewWhen a Password Reset realm's Data tab uses a Web Service connection instead of a direct Active Directory (AD) connection, enabling the Enforce History opti...
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How To: Import a Certificate into the AnyConnect App on iOS
Version Affected: All OverviewThis article explains how to import a PFX certificate into the Cisco AnyConnect app on iOS so it can be used to authenticate to a VPN through a SecureAuth Adaptive Sec...
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Troubleshooting: Device Fingerprinting (DFP) Label Changes in the Verbiage Editor Are Not Reflected on the Self Service Page
Version Affected: 9.2 OverviewChanges made to the Device Fingerprinting (DFP) label using Content and Localization's Verbiage Editor are not reflected on the Self Service page. CauseThe Self Servi...
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Troubleshooting: Login for Windows Shows "No Two-Factor Authentication Methods Found" for Regular Users
Version Affected: Identity Platform 9.2 and later OverviewAfter installing Login for Windows, regular users see the error "No two-factor authentication methods found" when logging in, even though ...
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Bug: Password Reset Pop-up Does Not Take Keyboard Focus (IDP-4165)
Version Affected: 8.2 to 9.2Bug Number: IDP-4165Bug Status: Closed - FixedFixed in Version(s): 9.3+ OverviewWhen performing a password reset in an Account Management or Helpdesk realm, the pop-up b...
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How To: Add a Fixed Value to a SAML Assertion
Version Affected: All OverviewThis article explains how to configure a SecureAuth realm to send a fixed (static) value for a specific attribute in every Security Assertion Markup Language (SAML) as...
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Troubleshooting: Threat Service Shows as Disabled Despite a Valid License
Version Affected: 9.2 OverviewDespite being licensed for the Threat service, the Admin Console shows a message implying that the server is not licensed for Threat. CauseThe license check fails bec...