Nathan Yang
Articles
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SHA2-384 Error: Unable to contact the Certificate Authority (WSE 3.0 configuration is incorrect)
SecureAuth IdP Version Affected: All Description: "4-Please contact admin - Unable to contact the Certificate Authority (WSE 3.0 configuration is incorrect)" This message occasionally appears whe...
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SecureAuth Authenticate Mobile App Blank Screen or SSL Error on Android Devices Only
SecureAuth IdP Version Affected: All SecureAuth Authenticate App Version Affected: All Description: Authenticate App shows blank gray/white screen after inputting the URL for Enrollment or an SSL...
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Outlook Mobile: Push-to-Accept Authentication Error
SecureAuth IdP Version Affected: All Description: When users choose Push Notification as their 2FA while trying to using Outlook on their Mobile Device, it fails after pressing "Accept". The err...
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Best Practice Guide for Datastore Split Profile Configuration
SecureAuth IdP Version Affected: All Description: When using Split Profile Providers, this configuration allows for our code to handle errors and bad data more appropriately. If you are unsure how...
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How to Enable Custom Errors to Mask Server Errors
Description: How to add Custom Errors on both the SecureAuth realm level and the Default Web Site so that errors due to invalid entries and Server Errors are masked. Cause: Custom errors are disa...
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How to Set up Certificate Enrollment and Use C-SSL Authentication Full Guide
SecureAuth IdP Versions: 8.x+ Description: Guide to setting up a Certificate Enrollment realm as well as setting up C-SSL authentication for realms using it to log in. Also included are how to tes...