Justin Nguyen
Articles
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How To Edit Host File To Point To One SecureAuth Server
SecureAuth version affected: All Description: There are two SecureAuth servers behind some sort of load balancing set up, and you need to test only one server or redirect traffic to one server. Cau...
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How To Disable Windows Firewall via Command prompt
SecureAuth version affected: All Description: Firewall needs to be turned off for whatever reason, but disabling it via the GUI does not do the trick for the local settings. The GUI specifically r...
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Enable/Disable SSL/TLS versions via Registry Editor
SecureAuth version affected: All Description: SSL/TLS may need to be enabled/disabled due to environmental factors or restrictions throughout any given time through the server's lifespan. Cause: TL...
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2016 Theme with Script Issue
SecureAuth IdP Version affected: 8.2+ Description: Clients will get a scripting error in IE, prompting them to stop the scripts or continue running them. Cause: 2016 theme bases off newer jquerie...
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SalesForce1 Application Script Error
SecureAuth version affected: All Description: SalesForce1 application returns a scripting error and does not show the intended information, instead displays the entire webpage. Cause: This issue ca...
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SQL Connection Failed - Keyword Not Supported
SecureAuth IdP Version affected: All Description: This documentation assists in fixing the error "connection failed: keyword not supported: 'x'", where x can be any character or value. Cause: The...
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Product Configuration 'Continue' Button Error
SecureAuth IdP Version affected: 7.x - pre-8.2 Description: Users will be prompted to click 'continue' if the device has error registering. Cause: Java can error out when working on Windows 10 ma...
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How to Add User Creation Email Verbiage
SecureAuth IdP Version affected: All Description: Clients would like to change the verbiage of the email that goes out for new user creation. Cause: The email that gets sent out is part of the VB...
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How To Setup HSTS Response Header Via Web.Config
SecureAuth IdP Version: 9.0.2 and below. HSTS is enabled in 9.1 out of the box. Description: This article is to inform how to set up HSTS response headers using the web.config files of the IIS di...
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Key File Not Updating
SecureAuth version affected: All Description: The key.file in your SecureAuth folder is not updating; thus causing your SecureAuth server to spit back a license is corrupt or expired. Cause: One ...