Aman
Articles
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Troubleshooting: Resetting Role Based Access Control Back to Default
Version Affected: All OverviewOnce Role Based Access Control (RBAC) is activated in the Admin Console, it stays enabled even after every rule under it is removed. Administrators continue to see Yo...
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Troubleshooting: API Returns "Could Not Resolve Fingerprint With ID"
Version Affected: IdP 8.2 and later OverviewSending a fingerprint_id to the Device Fingerprinting (DFP) confirmation endpoint (POST /api/v1/dfp/confirm) returns:ApiResponseHTTPStatusCode="OK" ApiR...
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How To: Enable Enhanced Logging for the New Experience Admin Console
Version Affected: 9.3, 19.07 and later OverviewWhen troubleshooting New Experience Admin Console issues, an additional, more verbose log can be enabled beyond the default log in D:\Secureauth\Appli...
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How To: Configure Filebeat to Use a Proxy
Version Affected: 9.2 and later OverviewWhen the IdP doesn't have a direct connection to the internet and can only reach it via a proxy, Filebeat -- which by default communicates directly with us-a...
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Troubleshooting: RP-Initiated Logout Shows a Consent Prompt in SecureAuth Connect
Version Affected: SecureAuth Connect OverviewSending a Relying Party (RP)-Initiated logout request in SecureAuth Connect (for example, to https://<tenant>.<region>.connect.secureauth.com/<tenant>/...
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FAQ: What Hardware Tokens Are Compatible with Arculix Core and Device Trust?
OverviewThis article explains which hardware token devices are compatible with Arculix Core and Device Trust. All Fast IDentity Online 2 (FIDO2)-compliant security keys should be compatible with Ar...