Aman
Articles
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How To: Restrict Allowed Information on the Employee Self Service Page
Version Affected: All OverviewThis article explains how to use a regular expression (regex) to restrict what users can submit in a field on the employee Self Service page — for example, to prevent ...
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Bug: Application Logo removed from web.config after editing an Application in the New Experience
Version Affected: 23.07Bug Number: EE-3467Bug Status: Closed - FixedFixed in Version(s): 23.07 Hotfix 10 OverviewAn application logo configured via Advanced Settings (Classic Experience) > Overview...
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Troubleshooting: KeyNotFoundException When Creating a New Experience Data Store
Version Affected: All OverviewWhen creating a Data Store in a New Experience realm, the creation fails. The Application API logs show that the call to https://localhost/SecureStorageApi/keychain/v...
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How To: Deploy a SecureAuth Identity Platform Image to an Azure VM
Version Affected: All OverviewThis article explains how to deploy a SecureAuth Identity Platform (IdP) image to an Azure Virtual Machine (VM), using the appliance's existing VHDs as the source for ...
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Troubleshooting: LDAPMembershipProvider.GetUser Exception - Index Was Out of Range
Version Affected: All OverviewUsers are unable to sign in against an LDAP-backed Datastore and receive an invalid_user error. The SecureAuth Identity Platform error log shows an exception similar ...
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Troubleshooting: AADSTS900561 Error When SecureAuth Is Configured as an External Authentication Method (EAM) in Entra ID
Version Affected: All OverviewWhen SecureAuth Identity Platform (SAIDP) is configured as an External Authentication Method (EAM) in Microsoft Entra ID, users may intermittently see the following e...
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How To: Prevent Double MFA Prompts When Integrating Salesforce SSO
Version Affected: All OverviewSince Salesforce began requiring device activation for Single Sign-On (SSO) logins on February 3, 2026, users who already completed multi-factor authentication (MFA) t...
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How To: Enable JWT Encryption (JWE) for an OpenID Connect or OAuth 2.0 Realm
Version Affected: All OverviewA SecureAuth Identity Platform client might include sensitive data in the JWT id_token that it wants to encrypt. While TLS encrypts the traffic in transit, mitigating ...
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How To: Use FileSync Helper
Version Affected: All OverviewFileSync Helper is a tool that reconfigures the file shares and permissions for a realm that is not properly syncing, without requiring the IIS reset that the older Re...
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How To: Choose Between LDAP Bind and Search Query Modes
Version Affected: All OverviewSecureAuth's LDAP provider can query Active Directory (AD) and other LDAP sources using either of two methods: Search or Bind. Each has tradeoffs, so it's up to the ad...