How To: Populate the Username on the Credential Provider Lock Screen

Version Affected: All

 

Overview

When a machine running the Credential Provider is locked, the lock screen does not populate the username and domain when the user comes to unlock it. This is more secure, but makes for a worse user experience since the user must type their username and domain every time, in addition to their password and one-time passcode (OTP).

This is controlled by an optional setting that is not enabled by default.

In this article

• Method 1: Enable during installation
• Method 2: Enable via the Registry

Method 1: Enable during installation

When you first install the Credential Provider, you are asked whether to enable Display Last Logon User ID. This option is not ticked by default.

If you tick this option, the lock screen displays the username, so the user only needs to enter their password and OTP.

Method 2: Enable via the Registry

Use this method if the Credential Provider has already been installed without this option enabled.

1. On the affected machine, open the Registry Editor (regedit).
2. Navigate to HKLM\Software\SecureAuth2FactorCP.
3. Edit the CacheLastUsername value and set it to 1.

SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.