How To: Change the Login Failure Error Message Verbiage

Version Affected: All

 

Overview

The error text shown when a user enters an invalid username or password can be changed through the realm's Content and Localization editor. The general procedure is the same for every message; only the specific variable name differs.

In this article

• General Procedure: Find and Change a Verbiage Variable
• Example 1: "Invalid User"
• Example 2: "Invalid User Id or Password"
• Example 3: "Password Does Not Match"

General Procedure: Find and Change a Verbiage Variable

1. Open the Admin Console and go to the realm's Overview tab.
2. Click Content and Localization.
3. Use Find (Ctrl+F) to search for the variable name (see the examples below for which variable to search for).
4. Update the value to the text you want shown.
5. Click Save.

Example 1: "Invalid User"

Variable: useridview_incorrectuser
Default text: Invalid User

Shown when a user enters a username that isn't recognized.

Example 2: "Invalid User Id or Password"

Variable: useridview_incorrectuserpassword
Default text: Invalid User Id or Password

Shown on a realm using a Username & Password or Username & Password | MFA workflow, where the username and password are entered together on one page.

Example 3: "Password Does Not Match"

Variable: passwordview_errmessage
Default text: Password does not match

Shown on a realm using a Username | Password or Username | MFA | Password workflow, where the password is entered on its own separate page after the username.

SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.