Bug: Service Account Domain Does Not Stick When Saving the Data Tab

Version Affected: 24.4.x, before 24.4.5
Bug Number: Not provided in source
Bug Status: Closed - Fixed
Fixed in Version(s): 24.4.5+

 

Overview

On a Classic Experience realm, saving the Data tab doesn't keep the service account's domain — the domain has to be added manually to the web.config every time.

 

Cause

This was a known defect, fixed in 24.4.5.

 

Resolution / Workaround

Upgrade to 24.4.5 or later to resolve this issue.

If you cannot upgrade immediately, as a workaround, decrypt the realm's web.config, find the service account, and append the domain to it manually.


 

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