Bug: Client ID Cannot Be Modified or Removed After Being Created

Version Affected: All
Bug Number: EE-3622
Bug Status: Open - Workaround Available
Fixed in Version(s): N/A

 

Overview

When creating a Client ID in an OpenID realm, if a Name is not entered for the client at creation time, the resulting client has no link in the Clients list that an administrator can click to open, modify, or remove it.

Cause

Because no Name was entered when the client was created, the Clients list has no display text to turn into a link back to that specific client's settings.

Resolution / Workaround

Decrypt the realm's web.config and search for the affected Client ID value to find and remove that client's configuration section. Take a backup of the existing web.config before making any changes.

If you are a Cloud customer, open a ticket with SecureAuth Support instead of editing the web.config directly.

This issue is tracked as SAIDP-882.

 

SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.