How To: Find Out Which Browser Was Used for a Request to IdP

Version Affected: All

 

Overview

When troubleshooting, it's sometimes necessary to know which browser was used for a particular request to IdP. This article explains how to find that information.

Find the Browser Used for a Request

1. Enable audit logging on the realm's Logs tab.
2. Open the audit log, found at D:\SecureAuth\SecureAuthXX\AuditLogs (where XX is the realm number).
3. Look for the user agent string the browser supplied to IdP — the browser information is recorded there.

Internet Explorer identifies itself as Trident, the name of its browser engine, rather than as "Internet Explorer." For example:

• IE 11 on Windows 8.1: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko
• IE 11 on Windows 8.1, in IE 7 Compatibility View: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C)

Chrome, Firefox, and other browsers each have their own identifiers. A site such as browscap.org's user agent lookup tool can translate a user agent string into something more human-readable.

 

SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.