Nathan Yang
Activity overview
Latest activity by Nathan Yang-
Nathan Yang created an article, How to stop Trx Logs from being sent to SecureAuth Cloud
SecureAuth IdP Version Affected: All Description: Guide on how to stop Trx Log being sent from the SecureAuth appliance to the SecureAuth Cloud instance. Codes need to be put into the system info...
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Nathan Yang created an article, How to Set up Certificate Enrolment and Use C-SSL Authentication Full Guide
SecureAuth IdP Versions: 8.x+ Description: Guide to setting up a Certificate Enrollment realm as well as setting up C-SSL authentication for realms using it to log in. Also included are how to test...
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Nathan Yang created an article, RADIUS Server Error Encountered when attempting to save
SecureAuth IdP Versions Affected: All SecureAuth RADIUS Server Versions Affected: 2.x.x Description: Occasionally, when upgrading between RADIUS Server versions, you may be unable to save y...
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Nathan Yang created an article, How to add SecureAuth Realm back into IIS Manager
Description: If you do not see your realm on the Admin Console or are receiving this error message when attempting to access your web page, it is likely due to your SecureAuth Realm not being prope...
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Nathan Yang created an article, Box (SP-Initiated) Integration Common Configuration Issues
SecureAuth IdP Version affected: All Description: Box (SP-Initiated) Integration has changed due to the Box changing their requirements and configurations over time. This has been confirmed over ...
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Nathan Yang created an article, RADIUS Server Realm's 2FA not reading OATH Seed
SecureAuth IdP Version affected: All SecureAuth RADIUS Server Version Affected: Early 2.x.x Description: Some devices are having issues with the Radius Server realm where they are unable to be us...
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Nathan Yang created an article, Unable to save changes made to a Realm due to Authentication Error
SecureAuth IdP Version Affected: All Description: When attempting to save a realm in the Admin Console, even without any changes made to it, you could receive an error in authentication. This err...
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Nathan Yang created an article, Common Troubleshooting Steps for Push Notifications
SecureAuth IdP Affected: All SecureAuth Authenticate App Versions: All Description: There are some common troubleshooting steps that will usually fix most of the issues users come across when enrol...
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Nathan Yang created an article, How to Allow Individual Realms to be Seen by Only Specific Groups in Secure Portal
Description: How to set up Secure Portal to display realms only to those that are allowed access. Cause: Some clients may wish to have the Secure Portal realm only show the realms that the groups...
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Nathan Yang created an article, SHA2-384 Error: Unable to contact the Certificate Authority (WSE 3.0 configuration is incorrect)
SecureAuth IdP Version Affected: All Description: "4-Please contact admin - Unable to contact the Certificate Authority (WSE 3.0 configuration is incorrect)" This message occasionally a...