Nathan Yang

Version Affected: All OverviewThis article is a notice about a change in the IP risk scores returned by the SecureAuth Threat Service, and its effect on authentication. On 15 October 2026 the third...

Version Affected: All  OverviewBrowsing to a SecureAuth realm's URL shows IIS's HTTP Error 404.0 - Not Found page, and/or the realm does not appear in the Admin Console's realm list. Endpoints unde...

Version Affected: All  OverviewA user with a Windows Desktop Single Sign-On (SSO) realm is stopped for second-factor authentication after entering the correct credentials, and receives the error "S...

Version Affected: All OverviewThis article covers the common troubleshooting steps that resolve most issues users encounter enrolling for or using Push Notifications/Push-to-Accept for authenticati...

Version Affected: All OverviewThis article covers additional configuration that may be needed to complete a Box (SP-Initiated) SAML integration, supplementing SecureAuth's official Box (SP-Initiate...

Version Affected: All  OverviewA realm shows a generic "An error in the authentication has occurred. Please Try Again. If the error persists, please contact your Administrator" message after mappin...

Version Affected: All OverviewThis article explains how to use Microsoft's PortQuery tool to confirm whether a specific TCP or UDP port — such as an LDAP port used by a SecureAuth Datastore connect...

Version Affected: All OverviewThis article explains how to enable Custom Errors so that errors caused by invalid entries or general server errors are masked from the end user, instead of exposing a...

Version Affected: All  OverviewWhen a Service Provider (SP)-initiated request using HTTP POST is redirected — for example, by an IIS IP Address Restriction rule returning a 403 error redirect — the...

Version Affected: All OverviewThis article explains how to configure Split Profile Providers, so that a realm's Membership Connection (used for authentication) and Profile Connection (used for prof...