Nathan Yang
Activity overview
Latest activity by Nathan Yang-
Nathan Yang commented, As long as it in the SecureAuth Realm folder, there shouldn't be a limitation to what you can sync. Just keep in mind that syncing more files or folders would cause filesync to take longer to compl...
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Nathan Yang created an article, Post Upgrade Blank Page on Authorized Page With Message="SAML20SPInit exception error: Cannot find the requested object."
Version Affected: 20.06 Description: User will land on the Authorized/SAML20SPInit.aspx page without getting to the ACS. There will be a blank page and no error message shown. Error logs will co...
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Nathan Yang created an article, Move Realms Into Different IIS Application Pool in Bulk
Version Affected: All Description: This can be useful when moving new realms into the appropriate application pools, especially if they were created in the wrong pool. In this example, we will b...
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Nathan Yang created an article, OATH Seed Versus OATH Tokens And What Each of Them Contain
Version Affected: All Description: This article will allow you to understand the basics as to how OATH Seed and OATH Token generate Time-Based One Time Passcode (TOTP) values. This covers how OA...
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Nathan Yang created an article, Time Intervals and Passcode Lengths supported by SecureAuth Authenticate, Google Authenticator, and Microsoft Authenticator
As you expand the use of Time-Based One Time Passcodes (TOTP) Two-Factor Authentication (2FA), you might start to noticing that different Authenticator Apps might have different requirements. They ...
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Nathan Yang created an article, How to use both 30 Second and 60 Second Intervals for Time-Based One Time Passcode 2FA
Version Affected: 9.2+ Description: This guide will allow you to understand how OATH Seed and OATH Token Time-Based One Time Passcode (TOTP) values are generated using SecureAuth Authenticate, G...
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Nathan Yang created an article, TitanNumberProfileProvider Configuration Error When Hitting Multi-Factor Methods Tab
Version Affected: 19.07+ Description: When trying to get to the Multi-Factor Methods tab on any realm in the classic experience, an "Object reference not set to an instance of an object" error i...
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Nathan Yang created an article, iPadOS Mobile Profiles Not Downloading Properly on Newer Versions
iPadOS Version Affected: 13.x and Newer Description: When trying to download a mobile profile on the new versions of iPadOS, the SecureAuth page will give one of the following errors: "Unable to ...
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Nathan Yang created an article, Threat Services Not Available For New v19.07.01+ SISU Deployments
SecureAuth Version Affected: 19.07.01+ Description: Threat Services under the Adaptive Authentication tab appears disabled even though the box is properly licensed for this feature. This KBA only...
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Nathan Yang created an article, Client Certificates Not Validating For Safari on MacOS
MacOS Version Affected: 10.14.6 (Mojave) and 10.15.x (Catalina) Safari Version Affected: 13.0.x and newer Description: Client-side certificates used for validating users through IIS may not work ...