Nathan Yang
Activity overview
Latest activity by Nathan Yang-
Nathan Yang created an article, Troubleshooting: 404 Error Browsing to a SecureAuth Realm
Version Affected: All OverviewBrowsing to a SecureAuth realm's URL shows IIS's HTTP Error 404.0 - Not Found page, and/or the realm does not appear in the Admin Console's realm list. Endpoints unde...
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Nathan Yang created an article, Troubleshooting: SecureAuth Unable to Process WS-Federation Posts
Version Affected: All OverviewA user with a Windows Desktop Single Sign-On (SSO) realm is stopped for second-factor authentication after entering the correct credentials, and receives the error "S...
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Nathan Yang created an article, How To: Troubleshoot Common Push Notification Issues
Version Affected: All OverviewThis article covers the common troubleshooting steps that resolve most issues users encounter enrolling for or using Push Notifications/Push-to-Accept for authenticati...
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Nathan Yang created an article, How To: Configure a Box (SP-Initiated) SAML Integration
Version Affected: All OverviewThis article covers additional configuration that may be needed to complete a Box (SP-Initiated) SAML integration, supplementing SecureAuth's official Box (SP-Initiate...
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Nathan Yang created an article, Troubleshooting: ExtendedSAMLAttrValueComboBox SelectedValue Invalid Error After Deleting a Mapped Custom Property
Version Affected: All OverviewA realm shows a generic "An error in the authentication has occurred. Please Try Again. If the error persists, please contact your Administrator" message after mappin...
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Nathan Yang created an article, How To: Enable Custom Errors to Mask Server Errors
Version Affected: All OverviewThis article explains how to enable Custom Errors so that errors caused by invalid entries or general server errors are masked from the end user, instead of exposing a...
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Nathan Yang created an article, Troubleshooting: SP-Initiated POST Data Lost on IIS 403 Redirect
Version Affected: All OverviewWhen a Service Provider (SP)-initiated request using HTTP POST is redirected — for example, by an IIS IP Address Restriction rule returning a 403 error redirect — the...
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Nathan Yang created an article, How To: Configure a Split Profile Provider
Version Affected: All OverviewThis article explains how to configure Split Profile Providers, so that a realm's Membership Connection (used for authentication) and Profile Connection (used for prof...
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Nathan Yang created an article, Troubleshooting: LDAP Test Connection Fails with Cross-Domain Service Account
Version Affected: 9.0.1, 9.1, 9.2 OverviewWhen two trusted Active Directory domains exist, and a service account from one domain is used to connect to both domains, the Test Connection feature on ...
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Nathan Yang created an article, Troubleshooting: Domain Account Logon Error (Security Policies / DisplayLastLogonInfo)
Version Affected: All (setting introduced in SecureAuth version 6.4) OverviewWhen a user attempts to log on to the SecureAuth appliance console, or via RDP, using a domain account, they see the er...