Troubleshooting: Well-Known OIDC Endpoint Returns Disabled

Hideyuki Taira

September 02, 2026 13:36 Updated

Applies to:

SecureAuth Identity Platform

Deployment model:

Cloud
Hybrid
On Premises

Version Affected: All

Overview

When accessing a realm's OAuth 2.0/OpenID Connect (OIDC) well-known configuration URI (for example, https://SecureAuthIdP/SecureAuthXX/.well-known/openid-configuration), the endpoint returns:

{
  "server_error": "Endpoint is disabled"
}

Cause

OAuth 2.0/OpenID Connect is not enabled on the realm.

Resolution

On the realm's Post Authentication tab, under OpenID Connect/OAuth 2.0 - Settings, set Enabled to True.
The OpenID Connect/OAuth 2.0 Settings section on the Post Authentication tab, with the Enabled dropdown open and True selected.

SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.