FAQ: Does SecureAuth Support OTPs That Combine Characters and Numbers?

Version Affected: All

 

Overview

Does SecureAuth support generating one-time passcodes (OTPs) that combine both characters and numbers?
 

Answer

No. SecureAuth does not currently support OTPs that combine characters and numbers. For the full list of supported multi-factor authentication (MFA) and OTP options, see the Global Multi-Factor Authentication (MFA) Methods Overview.

If this capability is needed, submit a support ticket requesting it as a feature request. Feature requests are reviewed by the Product team for consideration, but are not guaranteed to be implemented.
 

 

SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.