Bug: Overview Tab Links Missing From the 2019 Theme

Version Affected: 19.07+
Bug Number: N/A
Bug Status: Closed - Fixed
Fixed in Version(s): 19.07.01 Hotfix 33 and up, 20.06 Hotfix 10 and up, 21.04 Hotfix 3 and up

 

Overview

Using the 2019 theme, the Location dropdown controls for the links under the Overview tab's Links section (Forgot Username, Forgot Password, and Restart Login) no longer appear in the admin console.

 

Cause

This was a defect in the admin console specific to the 2019 theme. It prevented the Location dropdown controls for these links from rendering under the Overview tab, even though the underlying web.config settings continued to work correctly.

 

Resolution / Workaround

Upgrade to one of the following hotfixes or later to resolve this issue: 19.07.01 Hotfix 33, 20.06 Hotfix 10, or 21.04 Hotfix 3.

If you are not able to upgrade right away, you can make the same changes manually. Decrypt the web.config for the affected realm(s), then adjust the following values in the appSettings section:

<add key="ShowForgotUsernameLink" value="True" />
<add key="ShowForgotPasswordLink" value="True" />
<add key="RestartLogin" value="0" />

ShowForgotUsernameLink and ShowForgotPasswordLink can each be set to True or False: True places the link under the input field, and False places it in the page footer, matching the pre-upgrade Location dropdown's options.

RestartLogin can be set to a value from 0 to 3, where 0 is Not Shown, 1 is Footer, 2 is Header, and 3 is Dynamic, matching the pre-upgrade Location dropdown's options.


 

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