Troubleshooting: Login for Windows Reports "Error Parsing and Validating Configuration File"

Version Affected: Login for Windows (L4W) 19.06 and later
 
 

Overview

After adding conf_version to the Login for Windows (L4W) config.json file, installing L4W fails with:

MSI (s): Product: SecureAuth Login for Windows -- Error parsing and validating configuration file -- see log file for details

Cause

The config.json file is still in conf_version 1 format, which is not valid once conf_version is set to 2 or higher.

Resolution:

Check that host, id, and secret are all present in the apis array, as shown below, then try installing again.

SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.

Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.