Promoted articles
General
Announcements
FAQ
Current Alerts
- Short Read: Critical product update for: Customers who use Azure AD in the Classic Experience
- Short Read: SecureAuth's Statement Regarding Log4J Vulnerability
- Short Read: Android Mobile App (Authenticate) update issues
- Short Read: Redesigned SecureAuth Docs website!
- Short Read: SameSite Cookie Issue
Previous Alerts
- Short Read: Visit us at RSA!
- Short Read: Announcing GA of SecureAuth 22.02 Release!
- May 8, 2019 - SecureAuth Documentation Portal Maintenance
- Docs.secureauth.com undergoing emergency maintenance
- April 4, 2019 -- Voice OTP Caller ID Issue
- March 13, 2019 -- Voice Caller ID Issue
Advisories
Support Documentation
Connect Knowledge Base Articles
- Troubleshooting: RP-Initiated Logout Shows a Consent Prompt in SecureAuth Connect
- Troubleshooting: Introspection Call Fails With "invalid_request"
- How To: Integrate Citrix Storefront with SecureAuth Connect (SAML)
- How To: Integrate Cisco Meraki Client VPN with SecureAuth Connect (SAML)
- How To: Integrate Cisco Umbrella with SecureAuth Connect (SAML)
IdP Knowledge Base Articles
- Troubleshooting: Users Always Getting Prompted for 2 Factor with Device Fingerprinting
- Troubleshooting: Enabling Additional Exception Logging for a WebService Realm Error
- Troubleshooting: Radius Denying All Users with Exception Getting User Factors Error
- How To: Generate SAML Logs on the IdP
- Troubleshooting: Unable to Populate Groups in Role Based Access Control
- Troubleshooting: Unable to Connect to Cisco's SSL Clientless VPN Service
Arculix Knowledge Base Articles
- How To: Add or Delete a Domain in Arculix Core
- Hardware Token devices compatible with Arculix Core and Device Trust
- FAQ: Are RADIUS Containers Supported to Run in Any Cloud Provider Virtual Machines?
- How To: View Arculix RADIUS Server Logs
- FAQ: Does Arculix Integrate with Cisco VOIP, iPads, and Chromebooks?
- How To: Send a Comma-Delimited List of AD Groups Within a SAML Assertion in Arculix
CIAM Knowledge Base Articles
- Troubleshooting: Token Exchange Fails With "failed_to_verify_subject_token" for Private OIDC IdPs in SecureAuth CIAM
- How To: Revoke a User's Tokens Across All Devices After a Password Change
- Troubleshooting: Import Configuration API Returns a 422 Unprocessable Entity Error
- Troubleshooting: A CloudEntity Workspace Cannot Be Fully Restricted to OAuth-Only
- Bug: SAML SSO Shows the Wrong ACS URL for Vanity Domains
- Troubleshooting: Access Token's "sub" Claim Does Not Show the Expected Attribute
SessionGuardian Knowledge Base Articles
- Troubleshooting: SessionGuardian Desktop Uses the Wrong Camera During Photo Registration
- Troubleshooting: Device Verification Prompt Does Not Appear in SessionGuardian
- Troubleshooting: 'Authorized User Not Found' Error During SessionGuardian Login
- Troubleshooting: 'Authentication Failed and User is not Found by Authentication Token' Error in Amazon Workspaces
- How To: Set Work Hour Restrictions in SessionGuardian
- How To: Switch Between User Profiles in SessionGuardian