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• SecureAuth Non-Production Environment Policy

  SecureAuth provides a limited, non-production i...

• Announcing the SecureAuth Identity Platform!

  We are excited to share that the SecureAuth® Id...

• Standard Global Support & Maintenance Policy

  (Updated June 15, 2020) Introduction SecureAuth...

• Support Lifecycle Policy and End of Life Dates

  SecureAuth® Identity Platform Product Lifecycle...

• SecureAuth Identity Platform Upgrade Process

  This guide assists customers preparing to upg...

• How to update SecureAuth Signing certificate in M365 federation settings using MS Graph module?

  Version Affected:  [All Versions] Description: ...

• Radius Authentication Failing with Ivanti 22.7R2.6

  Version Affected:  Radius Description:  After u...

• Steps to update M365 integration with the new signing certificate

  Version Affected:  [All Versions] Description: ...

• URLScan causes issues with Windows Server 2016 and above

  Version Affected:  ALL Description:   With olde...

• Adaptive Authentication page takes a long time to open

  Version Affected:  All Description:  This speci...

• Post Auth tab takes almost 2 minutes to Save

  Version Affected:  AllDescription:  This specif...

• Sign-ins via Microsoft EAM fail with PUSH and Symbol2Accept methods

  Version Affected:  [22.12 and later] Descriptio...

• Dynamic IP Blocking not working on Radius Realms as expected

  Version Affected:  ≤ 24.4.2 Description:  When ...

• OIDC Introspect Endpoint is unexpectedly returning a 400

  Version Affected:  All Description:  When sendi...

• Webview2 does not support Kerberos authentication

  Version Affected:  All Description:   When atte...

• URL Enrollment from an iPad does not enable PUSH MFA methods, shows as Mac in Self-Service or Helpdesk realms

  Version Affected:  All Description:   When usin...

• Invalid User ID or Password error for a subset of users

  Version Affected:  All Description:   When atte...

• Client ID cannot be modified or removed after being created

  Version Affected:  [All] Description:   When cr...

• Exception: System.ArgumentNullException: IDX10000: The parameter 'certificate' cannot be a 'null' or an empty object.

  Version Affected:  [All] Description:   When se...

• Maximum Heap Size can not be changed in RADIUS configuration

  Version Affected:  ALL Description:   Attemptin...

• The settings property 'DigitalFP' is of a non-compatible type

  Version Affected:  [All Versions] Description: ...

• IdP 24.04 - Service account for Profile will always copy from Membership section

  Version Affected:  [24.04] Description:   In Id...

• How does one map Okta terminology to SecureAuth for SAML integrations

  Version Affected:  All Description:   Okta and ...

• Single Logout migration from SLO VAM to native SLO in 24.04

  Version Affected:  24.04 Description:   How to ...

• EULA is displaying in the realm, despite no value existing in Content and Localization

  Version Affected:  [All] Description:   After h...

• 503 Error displayed when accessing Password Policies and Password Deny Lists in IdP 23.07+

  Version Affected:  [23.07+] Description:   Afte...

• Failed to save Application, AxiosError: Request failed with status code 500

  Version Affected:  20.06 onwards Description:  ...

• KeyNotFoundException when creating New Experience Data Store

  Version Affected:  [All Versions] Description: ...

• Unable to access WS-Trust metadata / MEX endpoint

  Version Affected:  [All versions] Description: ...

• Video: PIN as an MFA method demo

  Version Affected:  All Description:   This vide...

• Accept Method missing from Multi-Factor Methods tab in Advanced Settings

  Version Affected:  20.06 onwards Description:  ...

• Video: Risk Confidence engine with Level of Assurance Demo

  Version Affected:  24.04 Description:   Demo of...

• HowTo: Viewing server variables available during a session connection

  Version Affected:  All Description:   When usin...

• HowTo: Working with the IIS rewrite module - Part 1

  Version Affected:  All Description:   Internet ...

• Error writing log to Kafka Producer Exception: System.NullReferenceException: Object reference not set to an instance of an object. at SecureAuth.Agent.Service.NLogAppenders.KafkaAppender.Write(LogEventInfo logEvent)

  Version Affected:  [Cloud Deployments] Descript...

• HowTo: Create a SAML Trace

  Version Affected:  All Description:   When impl...

• LDAPMembershipProvider.GetUser: Exception: Index was out of range. Must be non-negative and less than the size of the collection.

  Version Affected:  [insert version(s) here] Des...

• PEAP RADIUS ERROR EAPSession: Failed to load SSL Session

  Version Affected:  22 Description:   Our more r...

• SAML Consumer with SP Init Realms

  Version Affected:  All Description:   When Fede...

• Does SecureAuth support OIDC Back-Channel Logout?

  Version Affected:  [All] Description:   Is OIDC...

• Login for Endpoint - User is prompted for MFA during login despite being within bypass interval time

  Version Affected:  [All] Description:   When si...

• OIDC issue - No token present. Request is not authorized.

  Version Affected:  [All] Description:   If ther...

• How to increase the allowed clock skew for API calls

  Version Affected:  All Description:   We have a...

• Can I remove old versions of .NET Core or .NET from my Hybrid IdP Server(s)

  Version Affected:  20.06+ Description:   When u...

• New Experience dashboard not loading in 24.04

  Version Affected:  24.04 Description:   New Exp...

• OIDC Realms require multiple attempts to login when Amazon Cognito is involved

  Version Affected:  All Description:  After conf...

• How to avoid duplicate realms for IWA and MFA users

  Version Affected:  All Description:   For On Pr...

• OIDC Revoke Permissions screen

  Version Affected:  All Description:   Users com...

• Does SecureAuth support the ability to generate OTPs that include a combination of characters and numbers?

  Version Affected:  [All] Description:   There i...

• Postman error: There was an error in evaluating the Pre-request Script:TypeError: Cannot read properties of undefined (reading 'length')

  Version Affected:  [All] Description:   When us...

• Maximum Heap Size is not changing after increasing on RADIUS server

  Version Affected:  [All] Description:   After i...

• Sign-in to realms with Entra ID datastore fails due to Conditional Access

  Version Affected:  [All Versions] Description: ...

• Failed to decrypt using provider 'RsaProtectedConfigurationProvider'.

  Version Affected:  [All Versions] Description: ...

• Device fingerprint with AnyConnect embedded browser

  Version Affected:  All Versions Description:   ...

• How can I delete a realm manually from my IdP server?

  Version Affected:  All Description:   When usin...

• Does a service account require the interactive logon privilege?

  Version Affected:  All Description:   Service a...

• Helpdesk realm or Self Service realm does not fetch mobile device while looking for a user.

  Version Affected:  21.04+ Description:   Helpde...

• Invalid User, Incorrect Group or Error Retrieving Contact information on New Experience Realms

  Version Affected:  23.07 Description:   In 23.0...

• Is it possible to send a users grouplist as an array, instead of a list?

  Version Affected:  20.06 HF 16+ Description:   ...

• SAML Error: Error Has Been Logged / Keyset does not exist

  Version Affected:  All Description:   When acce...

• When attempting to remove a device, an error is thrown: "Error: An error occurred. Please try again or contact the system administrator."

  Version Affected:  [21.04+] Description:   When...

• What does the SAML 2.0 RelayState URL function do?

  Version Affected:  [9.2+] Description:   When s...

• Intermittent LDAP.DirectoryUserLookup failure for New Experience realms

  Version Affected:  [All Versions] Description: ...

• SAML Provider is sending clients to the wrong realm

  Version Affected:  All Description:   After mak...

• Invicti SAML integration

  Version Affected:  All Description:   This docu...

• Configure WinSSO realm to use custom SPN

  Version Affected:  [All Versions] Description: ...

• WS-Trust MEX endpoint returns System.InvalidOperationException.

  Version Affected:  [All Versions] Description: ...

• Password Reset error message not highlighted in red

  Version Affected:  20.06 onwards Description:  ...

• OIDC metadata returns HTML error along with valid json output

  Version Affected:  [All Versions] Description: ...

• SAML signing cert export format issue

  Version Affected:  All Description:   After exp...

• Transformation Engine not working as expected with SecurePortal / TSSO

  Version Affected:  All Description:   A realm u...

• Can I test services to see the certificate it is presenting as bound to said service/port?

  Version Affected:  All Description:   This is n...

• SecureAuth breaks when I try to add new content-security-policy values

  Version Affected:  All Description:   When addi...

• Object reference error on Workflow or Post Authentication pages

  Version Affected:  [All] Description:   When na...

• AD LDS over SSL failing with "Error Retrieving Contact Information"

  Version Affected:  All Description:   When tryi...

• Steps to deploy IDP image to Azure VM

  Version Affected:  [All versions] Description: ...

• How to test RADIUS using RADCLIENT on Linux/WSL.

  Version Affected:  ALL Description:   Testing R...

• SSO enabled OIDC fails to authenticate with 'server_error: An error was encountered'

  Version Affected:  20.06+ Description:  After e...

• Classic to New Experience Migration fails with the error - 'error parsing logo for migration'

  Version Affected:  22.02+ Description:When atte...

• How can I alter the 'Enable custom app name' text on the QR Provision Realm?

  Version Affected:  22.02 HF4+ Description: Some...

• CyberArk Service Account authentication failure

  Version Affected:  20.06 Description:   CyberAr...

• Error: Sequence contains more than one matching element

  Version Affected:  21.04, 22.02 Description:   ...

• Account Management realm in multiple browser tabs causes issues when updating accounts

  Version Affected:  21.04+ Description:   When u...

• OIDC configuration with Tableau

  Version Affected:  All Description:   Tableu's ...

• Username & Password login with New Experience Realms

  Version Affected:  20.06+ Description:   When s...

• New Experience realms not working on secondary servers

  Version Affected:  23.07 and potentially 24.04 ...

• SecureAuth Installation Setup Utility fails: Could not parse SecureStorage API response

  Version Affected:  [19.07.01+] Description:   W...

• Hotfix revert got completed but still shows the same hotfix in the System Info tab.

  Version Affected:  IDP version 22.02 Descriptio...

• How can I disable auto-filling of the username on my realms?

  Version Affected:  22.12 Hotfix 3+ Description:...

• Transparent SSO realm not working for some users.

  Version Affected:  22.12 Description:  Using a ...

• How can I filter groups based off of a search filter?

  Version Affected:  All Description:   In some c...

• How do you create a Vanity URL for use with SecureAuth Identity Platform?

  Version Affected:  ALL Description:  How do you...

• CloudProfileManager.SetPropertyValues: Error received when saving data to user storage, exception: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.

  Version Affected:  [22.02+, Full Cloud instance...

• Identity Platform Dashboard missing menu items

  Version Affected:  21.04+ Description:  Not all...

• Inline Password Reset does not honor the Password Complexity Ruleset

  Version Affected:  All Description:  When using...

• How to gather a HAR file (Browser Developer Tools Trace) when reproducing a problem on Android devices

  Version Affected:  All Description:  How to gat...

• Identity Platform Dashboard - ERROR Unable to load Dashboard Error: Request failed with status code 500

  Version Affected:  22.02+ Description:  When op...

• SAML20IdPInit.PageLoad: Error in SSO service, Cannot find the original signer.

  Version Affected:  [All] Description:   After u...

• How to connect to a specific AD Site

  Version Affected:  All Description:   When usin...

• How to troubleshoot Kerberos SPN issues

  Version Affected:  All Description:   Our stand...

• WSTrust Password verification

  Version Affected:  All Description:   When our ...

• Transformation Engine - Extract Managers name from DN string

  Version Affected:  All Description:   In Active...

• Which versions of .NET are supported?

  Version Affected:  19.07.01+ Description:   In ...

• Can I change how the Applications are displayed in the 'Login by Application' section of the New Experience Dashboard

  Version Affected:  19.07+ Description: New Expe...

• PFX Certificate - Invalid Public Key Security Object File

  Description:  After downloading a PFX Certifica...

• SecureAuth IdP Setup Utility throws the error "Could not establish a connection to the Internet" after entering activation code

  Version Affected:  All Description:   When inst...

• How do I know which Active Directory Attribute can be used for each IdP Datastore Profile Property?

  Version Affected:  All   Description: To Read/W...

• 504 Gateway Timeout for certain users

  Version Affected:  19.07.01+ Description:    ...

• Error Retrieving Contact Information for realms using Webservice

  Version Affected:  All Description:   When acce...

• User/Group Restriction gives a hard stop on login for any account, even the one in the allowed security group.

  Version Affected:  All Description:   User/Grou...

• ‘Error Retrieving Contact Information’ after attempting to login to a Dual Datastore New Experience Realm

  Version Affected:  22.02 HF2+    Description:  ...

• How to use Test Tool for Epic EPCS VAM

  Description:   The Epic EPCS VAM (Electronic Pr...

• MultiDatastore (WebService) realm failing to connect to Data realm

  Version Affected:  All Description:   Webservic...

• RADIUS Server Processing Error Decrypt Value Can't Be Empty

  Version Affected:  RADIUS Server 2.x+ Descripti...

• RADIUS Server Processing Error NullPointerException

  Version Affected:  RADIUS Server v2.x+ Descript...

• Some Users prompted for MFA despite using Fingerprinting

  Version Affected:  All Description:   On a real...

• Classic to New Experience Realm Migration does not show all Classic Realms

  Version Affected:  22.02 HF2 to HF8 inclusive22...

• Realm is missing in Classic Experience but still visible in New Experience

  Version Affected:  19.07.01+ Description:   Whe...

• Dashboard no longer showing metrics

  Version Affected:  19.07.01+ Description:   Whe...

• Mobile and OTP devices not Showing in Helpdesk / Self Service realms

  Version Affected:  21.04 + Description:   Since...

• Why does the New Experience realm creation only allow to realm 990 and not the full 999?

  Version Affected:  19.07.01+ Description:   Whe...

• Bulk installation, upgrade and reconfiguration for 'Login for Windows'

  Version Affected:  9.2+ Description:  This arti...

• ADFS VAM on Windows Server 2019 and Content Security Policy

  Version Affected:  ADFS VAM on Windows Server 2...

• After setting maxQueryString and maxURL within IIS Manager, you may be presented with the same 404 error message

  Version Affected:  9.2+ Description:   When att...

• How to enable Dynamic IP blocking with WSTrust

  Version Affected:  20.06 onwards Description:  ...

• Can I use wildcards in the Redirect URI of an OAuth realm?

  Version Affected:  20.06+ Description:   When c...

• HSTS error when accessing the Admin Console via Localhost

  Version Affected:  All Description:After changi...

• "Login Failure Authorization grant or refresh token is invalid" error with Epic Haiku

  Version Affected:  All Description:   When usin...

• Admin pages in New and Classic experience not loading. White page or partial loading occurs.

  Version Affected:  9.2 - 20.06 Description:   O...

• 'This security key doesn't look familiar' error is thrown when using a Yubikey for MFA

  Version Affected:  9.x+ Description:   After en...

• Is it possible to create a New Experience Realm by copying an existing New Experience Realm?

  Version Affected:  21.04+ Description:   Is it ...

• Can not view Mobile Devices when users login to a Self-Service realm

  Version Affected:  21.04+ Description:   When u...

• 404 when trying to use URL enrollment

  Version Affected:  SecureAuth Identity Platform...

• OpenID server_error: An error was encountered. "Error occurred during a cryptographic operation."

  Version Affected:  All Description:   When a Us...

• SecureAuth API allowed Clock Skew

  Version Affected:  All Description:   The Secur...

• OIDC with Internal and DMZ combination fails for internal users

  Version Affected:  19.x onwards Description:   ...

• FIDO updates/changes do not take effect when an end-user saves

  Version Affected:  20.06+ Description:   When a...

• Admin Realm will not load with error stating HSTS is enabled

  Version Affected:  All Description:   When brow...

• IWA not working on Chrome and Chromium Edge

  Version Affected:  All Description:   Despite W...

• How does the SecureAuth RADIUS Server process rules?

  Version Affected:  ALL Description:   When havi...

• How to configure Filebeat to use a proxy

  Version Affected:  9.2+ Description:   How to c...

• How to enable debug logging for the Filebeat service

  Version Affected:  9.2+ Description:   How to e...

• Filebeat service keeps stopping unexpectedly

  Version Affected:  9.2+ Description:   The File...

• When attempting to enroll in FIDO2, Debug.log shows error "502 Bad Gateway"

  Version Affected:  20.06+ Description:   Each c...

• January 2022 - Windows Server Patches causing issues with Domain Controllers, Hyper-V, and ReFS Volumes

  Microsoft released several KBs for January 2022...

• How to enable "Use Client Source IP Address" manually in SecureAuth RADIUS

  Version Affected:  RADIUS 20.12.07 Description:...

• Ubuntu Teams integration continuously restarts during sign-in

  Version Affected:  [All] Description:   When Ub...

• Authenticating to a Client-Side SSL realm may prompt to select certificate several times

  Version Affected:  All Description:   Authentic...

• RADIUS 20.12.07 not working after upgrade

  Version Affected:  RADIUS 20.12.07 Description:...

• HowTo: Upgrade the SecureAuth RADIUS server.

  Version Affected:  19.x+ Description:   This ar...

• SAMLSPInitPost with Citrix Integrations

  Version Affected:  20.06  Description:   When u...

• Logging to the SecureAuth SQL logging database stops

  Version Affected:  All Description:   When usin...

• SP init by Post failing with generic "Error has been logged"

  Version Affected:  All Description:   Attemptin...

• Where can I find a report of users enrolled for a certificate?

  Version Affected:  All Description:   Where can...

• What happens when a disabled account attempts to log in to SecureAuth?

  Version Affected:  All Description:   A user's ...

• OWA redirect loop on owa/auth/errorFE.aspx?httpCode=404

  Version Affected:  All Description:   After aut...

• MFA options missing in VPN client configured with RADIUS

  Version Affected:  21.04+ Description:   When s...

• Update Web.config results in Server Error: System.Xml.XmlException: An XML comment cannot contain '--', and '-' cannot be the last character.

  Version Affected:  All Description:   When perf...

• Reviewing Post Data on a Submit Forms Post realm

  Version Affected:  All Description:   The Admin...

• After upgrading, all WebService realms fail with INCORRECT_USERPASSWORD

  Version Affected: 9.3.0-22, 19.07.01-31, 20.06-...

• Login for Windows not showing proper MFA options

  Version Affected:  All Description:   While att...

• Compiler Error Message: BC30451: 'DatabaseFactory' is not declared. It may be inaccessible due to its protection level.

  Version Affected:  All Description:   When atte...

• Is it possible to install Qualys agent on a SecureAuth IdP

  Version Affected:  All Description:   Is it pos...

• Server Error for non-base 64 character, padded characters, or an illegal character among the padding characters occurs for specific users

  Version Affected:  All Description:   Upon logg...

• SecureAuth Connector troubleshooting

  Version Affected:  All (Cloud only) Description...

• 403 Error is thrown after typing in Username on a CORS enabled realm

  Version Affected:  All Description:   At first ...

• RADIUS slowness

  Version Affected:  20.06+ Description:   RADIUS...

• Multiple Tabs to the same Realm causes Anti Forgery error

  Version Affected:  19.07+ Description:   When a...

• DocuSign error "The Federated identifier for single sign-on does not match what has been enabled for this user"

  Version Affected:  All Description:   Saml inte...

• How to speed up RADIUS authentication when users are members of many groups

  Version Affected:  All Description:   If users ...

• Issues signing into realm. Several attempts required.

  Version Affected:  All Description:   Several s...

• Links to IdP Realms or Service Providers embedded in Office documents fail

  Version Affected:  All Description:   When an O...

• MS Print Spooler vulnerability

  Version Affected:  All Description:   Microsoft...

• How to Clear Log Files in Bulk older than X days

  Version Affected:  All Description:   How to us...

• HTTP Error 500.19 - Internal Server Error during SISU

  Version Affected:  19.07.01+ Description:   Whe...

• Password Reset functionality breaks when Referrer-Policy header is added to IIS response headers

  Version Affected:  All Description:   Password ...

• TOTP not working with Login for Windows

  Version Affected:  All Description:   When tryi...

• How to exclude OUs from SecureAuth

  Version Affected:  All Description:   When sett...

• Using a custom theme, the username and/or password fields do not appear when loading the realm

  Version Affected:  9.3+ Description:   When usi...

• High CPU usage for FileBeat in IdP 9.2

  Version Affected:  9.2 Description:   FileBeat ...

• Not in whitelist or domains in whitelist are malformed

  Version Affected: 9.2+   Description:   A WSFed...

• Server Certificate was not found. Please check web.config

  Version Affected:  All Description:  When acces...

• 20.06 Login Delay when IdP is behind a proxy

  Version Affected:  20.06 Description:   When at...

• Resetting Azure password may cause MFA issues for Teams

  Version Affected:  ALL Description:   After res...

• QR Enrollment error

  Version Affected:  All Description:   When atte...

• How To: Use the Saml Consumer with a WSFed realm, retaining the AuthN.

  Version Affected:  All Description:   Office Ap...

• Manuals and Hardware Specifications for Physical Appliances

  Version Affected:  All Description:   What are ...

• Yubikey HOTP suddenly stopped working

  Version Affected:  All Description:   Yubikey H...

• MFA.WebControls.MFAUserIDView.HandleDefaultCase: Thread was being aborted

  Version Affected:  9.1-20.06 Description:   The...

• 'ExtendedSAMLAttrValueComboBox' has a SelectedValue which is invalid because it does not exist in the list of items. Parameter name: value

  Version Affected:  All Description: When select...

• HowTo: Set a longer timeout on Admin Realm

  Version Affected:  ALL Description:   The defau...

• SecureAuth Updater will not launch on IdP server.

  Version Affected:  ALL Description:   When atte...

• SP Initiated realm giving 404 error

  SecureAuth IdP Version affected: All Descriptio...

• OVA file not deploying properly after downloading from SecureAuth

  Version Affected:  19.07+ Description:   After ...

• Create a Redirect from any Realm to a new Realm

  Version Affected:  ALL Description:   In certai...

• Radius Warning message WARN IdPAPIAccess Details: The requested resource cannot be found.

  Radius Version Affected:  20.06 Description:   ...

• Shibboleth SP-Init Links in Word Docs don't open

  Version Affected:  All Description:   Shibbolet...

• Oauth error codes

  Version Affected:  All Description:   This arti...

• WindowsSSO realm - Failed to decrypt using provider 'RsaProtectedConfigurationProvider'

  Version Affected:  All Description:   One of th...

• How to enable or disable audit, debug, error and Syslog logging on multiple realms using Set-SALogging

  Version Affected:  All Description:   How to us...

• Change FileSync Service Account Name and Password

  File Sync Version Affected:  Verified with File...

• WSFed error: The expiration time is before or equal to the creation time.

  Version Affected:  9.0.2, 9.1, 9.2 Description:...

• How to use OIDC EndSession Endpoint

  Version Affected:  All Description:   The OIDCE...

• How to restore the correct case for Realm folders and IIS Apps

  Version Affected:  All Description:   How to re...

• SecureAuth API OTP validation throttling appears to be ignored

  Version Affected:  All Description:   When send...

• SecureAuth API returns "found_with_id_mismatch" for fingerprints

  Version Affected:  IdP 8.2 and higher Descripti...

• How to enable Debug logging for Filesync

  Version Affected: FileSync v4.0 and higher Desc...

• Which Oauth/OpenID flows work with the transformation engine

  Version Affected:  All Description:   The artic...

• AWS Cognito giving 503 Error intermittently

  Version Affected:  All Description:   AWS is re...

• Protect WindowsSSO realms from external visitors to hide privileged information

  Version Affected:  All Description:   If Window...

• SAAG has multiple outgoing connections using port 873

  Version Affected:  All versions of SAAG Descrip...

• Renew persistent token not working when using DFP as a token

  Version Affected:  All Description:   When usin...

• Mac Outlook Client not working after SameSite fix.

  Version Affected:  All Description:   After ins...

• Saml Consumer not accepting assertion

  Version Affected:  9.x Description:   The Secur...

• How to clear old logs from the SQL Reporting Database

  Version Affected:  All Description:   By defaul...

• Authentication API returns a 404 for usernames containing a + symbol

  Version Affected:  All Description:   When the ...

• Windows SSO realm bypassing Group Check

  Version Affected:  All Description:   A group r...

• How to: KnowBe4 Saml Integration

  Version Affected:  All Description:   This is a...

• How to use the Transformation Engine to correctly Base64 encode the ObjectGUID

  Version Affected:  All Description:   How to us...

• OTPs delivered via SMS appear to originate from multiple different phone numbers

  Version Affected:  All Description:   When end ...

• mS-DS-ConsistencyGuid attribute support

  Version Affected:  All Description:   Which ver...

• SAML consumer VAM missing cookie and Looping

  Version Affected:  All Description:   SAML Cons...

• .Net Saml Consumer VAM - SP Initiated

  Version Affected:  All Description:   The .Net ...

• How to disable Debug text logging on all realms

  Version Affected:  All Description:   How to di...

• BrainSpace SAML integration

  Version Affected:  9.x Description:   Trying to...

• Regular Expressions for ITU E.123 and E.164 phone number formats

  Version Affected:  All Description:   How to wr...

• Error: at ComponentSpace.SAML2.Utility.XmlSignature.Generate

  Version Affected:  All Description:   The follo...

• SecureAuth API returns "Could not resolve fingerprint with ID"

  Version Affected:  IdP 8.2 and higher Descripti...

• Decrypt Web config page fails with error Object reference not set to an instance of an object

  Version Affected:  9.x Description:   When clic...

• How to increase timeout for Link to Accept

  Version Affected:  IdP 9.1+ Description:   When...

• Webservice realm stops working if Lookup realm is set to use WinSSO

  Version Affected: All Description:   When a loo...

• How to change the response IIS sends when errors occur

  Version Affected: All Description:   How to cha...

• How to change the background image of individual pages in IdP

  Version Affected:  All Description:   How to ch...

• Error: HomogenizingCryptoServiceWrapper HomogenizeErrors

  Version Affected:  All Description:   Transpare...

• Forms POST begin site Error: Object reference not set to an instance of an object

  Version Affected:  IdP 8.2 - 19.07.01 Descripti...

• How to configure and test a Form Post Begin Site

  Version Affected: All Description:   How to con...

• Chrome is autofilling fields in IdP forms

  Version Affected:  All Description:   Chrome is...

• How to find out the authentication/MFA method used during login

  Version Affected:  All Description:   How to fi...

• Yubikey Enrollment and validation fails

  Version Affected: 9.1 9.2 9.3 19.07 Description...

• How to change the text shown to end users when authenticating via RADIUS

  Version Affected:  RADIUS 2.x and higher Descri...

• SecureAuth RADIUS logs are not showing the VPN clients IP address

  Version Affected:  All Description:   When usin...

• How are Device Recognition(DFP) scores calculated?

  Version Affected:  9.1 and Higher Description: ...

• Login for Windows - Error parsing and validating configuration file

  Version Affected:  L4W 19.06 and higher Descrip...

• Internet Explorer not working with Device/Browser Fingerprinting

  Version Affected:  9.2 - 19.07 Description:   I...

• Error: Hashed or Encrypted passwords are not supported with auto-generated keys

  Version Affected:  8.0-19.07 Description:   Whe...

• The New Experience Admin Console opens a blank white page: Bad Gateway

  SecureAuth IdP Version Affected:  9.3,19.07 Des...

• Can I send a comma delimited list of AD Groups within a SAML Assertion?

  Description:Can I send a comma delimited list o...

• Pass a Set/Default Value within a SAML Assertion

  Description:  Is it possible to pass a set valu...

• Debugging RADIUS logs via a console is near impossible, is there a better way?

  Version Affected:  RADIUS Agent Description:   ...

• Arculix Radius configuration change not applying

  Version Affected:  Arculix Radius Description: ...

• Arculix Radius Server Logs

  Version Affected:  Arculix Radius Description: ...

• Arculix Error "An error occurred while communicating with the authentication server"

  Version Affected:  Arculix Description:   When ...

• Wrong ACS URL when setting SAML SSO

  Version Affected:  All Description:   When conf...

• How can I add new Cloudentity support tickets using the SecureAuth portal for new users of the system?

  Version Affected:  All Description:   Users wil...

• Internal: Connector Config Decrypt

  Version Affected:  All Description:   When trou...