Ben Watts
Articles
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Datastores are missing after upgrade to 24.4.4
Version Affected: 24.4.4 Description: After upgrading to 24.04 Rollup 4 (24.4.4), 'Identity Sources - Datastores' are no longer visible/presentOpening Developer Tools - Network Tab and going to t...
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How to rollover log files based on size
Version Affected: AllDescription: Identity Platform (IdP) log files roll over to a new log file 24 hours after the previous log file was started, this article shows us how to change this so log f...
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Radius Authentication Failing with Ivanti 22.7R2.6
Version Affected: Radius Description: After upgrading Ivanti ICS to 22.7R2.6, Radius Authentication fails Cause: Ivanti ICS 22.7R2.6 introduced a hardcoded Message-Authenticator requirementEven ...
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Is it possible to create a New Experience Realm by copying an existing New Experience Realm?
Version Affected: 21.04+ Description: Is it possible to create a New Experience Realm by copying an existing New Experience Realm? Resolution: In the Classic interface for Identity Platform ...
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'This security key doesn't look familiar' error is thrown when using a Yubikey for MFA
Version Affected: 9.x+ Description: After enrolling a Yubikey, and attempting to use it as an MFA option, the error 'This security key doesn't look familiar' may be displayed Cause: This can...
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Bulk installation, upgrade and reconfiguration for 'Login for Windows'
Version Affected: 9.2+ Description: This article walks through how to setup Group Policy to deploy, update and/or reconfigure Login for Windows Cause: Installing and updating or reconfiguring Lo...
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ADFS VAM on Windows Server 2019 and Content Security Policy
Version Affected: ADFS VAM on Windows Server 2019+ Description: When placing the ADFS VAM onto a Windows 2019 Server this can cause the MFA options screen to fail to display correctly Using Brows...
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Classic to New Experience Realm Migration does not show all Classic Realms
Version Affected: 22.02 HF2 to HF8 inclusive22.12 Base to HF2 inclusive Description: After enabling Classic to New Experience Realm Migration by following the below article you may not see all e...
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‘Error Retrieving Contact Information’ after attempting to login to a Dual Datastore New Experience Realm
Version Affected: 22.02 HF2+ Description: After migrating a Classic Dual Datastore Realm to New Experience the login process can fail with the following error - ‘Error Retrieving Contact Infor...
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PFX Certificate - Invalid Public Key Security Object File
Description: After downloading a PFX Certificate and attempt to install the Certificate, an error is presented stating - 'This file is invalid for use as the following: Personal Information Exchan...