Andy Chan
Articles
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SecureAuth 2nd Factor OTP Formatting Requirements and Best Practices
SecureAuth IdP Version affected: All Description:This document describes the formatting best practices for phone numbers and email addresses when the utilizing second factor options in SecureAu...
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Validation of viewstate MAC failed error message
SecureAuth IdP Version affected: All Description:"Validation of viewstate MAC failed. If this application is hosted by a Web Farm or cluster, ensure that <machineKey> configuration specifies th...
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Enable Debugging for Fingerprinting Realms
SecureAuth IdP Version affected: 7x and Above Description:This article discusses how to enable debugging for SecureAuth realms utilizing the Device/Browser Fingerprinting client side control. ...
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TLS 1.2 Communication Problems with Excessive Root Certificates
SecureAuth IdP Version affected: All Description:This article describes an issue that can prevent web clients from connecting with a SecureAuth IdP Appliance over TLS 1.2, and how to resolve it...
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Windows User-profiles created on SecureAuth Server - Authenticated Desktop SSO (Windows Authentication) Users
SecureAuth IdP Version affected: All Description:On SecureAuth appliances which are configured for Desktop SSO (Windows Authentication), each user who changes their password will have a profile...
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HTTP 400 - Bad Request (Request Header too long)
SecureAuth IdP Version affected: All Description: A 400 error is seen by the end user when trying to access a SecureAuth realm that has Windows Authentication enabled. Not all users see this be...
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SAML 2.0 SP Init Error: System Error: We are unable to continue at this time. Please close your browser and try again
SecureAuth IdP Version affected: 7x - 8.0.3 Description:SP init configured realm throws the error "System Error: We are unable to continue at this time. Please close your browser and try again....
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SecureAuth realms take 20 seconds or longer to load
SecureAuth IdP Version affected: 6.3.1 and above Description:After upgrading to version 6.3.1 or greater (without installing SQL Express) accessing some or all of the SecureAuth realms take gre...
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New Realm Creation Filename: redirection.config Error
SecureAuth IdP Version affected: 8.x Description: Applies to: SecureAuth IdP; FileSync Installer When attempting to create a new realm after the installation of the FileSync Service, the error...
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Access Denied when using Self Service and Manage Accounts Pages
Affected Versions: All Description: When using the Self-Service realm or Manage Accounts realm, you receive "Access is Denied" when attempting to update a field. Cause: The Service Account you a...