Gary Chang
Articles
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Exception: IDX10000: The parameter 'jwtEncodedString' cannot be a 'null' or an empty object.
Version affected: 19.07 and newer Description: After migrating to a new appliance that was stood up on 19.07 or newer, the following scenarios may occur: "Error Retrieving Contact Information" o...
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Datastores not saving in New Experience
Version Affected: 19.07.01+ Description: When multiple appliances have had their Appliance Type changed in Cloud Reports to unique names, an error occurs when attempting to save a datastore in t...
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SecureAuth Product Deployment Guide
This topic details the product deployment types and supported Windows server operating systems for new installs and upgrades. NOTE: For the most up-to-date information, please visit the Product ...
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Group Filter Expression is Unable to Locate Specific Groups
Description: You may not be able to see the groups being passed in an attribute as a result of the filter being used, as some vendors may recommend using _* as the filter when a vast amount of grou...
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Authentication Rules in New Experience reject CIDR
Version Affected: 19.07.01 Description: When adding an IP address with CIDR, the response returned is, "Please enter a valid IP address." Cause: Product Defect EE-1653 Resolution: Depending on the ...
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SameSite Patch for Unsupported IdP Versions
Note: Google has delayed the rollout of the SameSite attribute enforcement in Chrome 80 until Feb. 17. This notice applies to SecureAuth IdP versions: 7.4.3 8.0.1 8.0.2 8.0.3 8.1 8.2 9.0 9.01 9...
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Prevent SecureAuth Realms from Being Indexed by Search Sites
Description: External SecureAuth realms can be discovered through search engines. Cause: These external sites are publicly accessible. Resolution: In order to prevent search engines from crawling y...
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Vulnerability was identified on the SecureAuth server: 'Weakness Name: Microsoft EMET < 5.5 Security Bypass Vulnerability'
SecureAuth IdP Version affected: 9.1 Description: When running a security scan for vulnerabilities, your software flags the following on the SecureAuth server: Weakness Name: Microsoft EMET < 5.5...
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Preventing slow realm response times during periods of inactivity
SecureAuth IdP Version Affected: All Description: Occasionally, realm authentication may take more than 20 seconds and ultimately time out. Cause: This could be the worker process being terminate...
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Configuring Redirect within IdP by User Agent
SecureAuth IdP Version Affected: All Description: As an alternative to configuring redirects in IIS, you can also modify the Mobile Identifiers in an IdP realm for a specific user agent to redire...