Hideyuki Taira
Articles
-
How to Change the Primary and Secondary appliance on FileSync
IdP Versions Affected: ALL Filesync Version Affected: 4.1.5.6 Description: During the initial FileSync Installation, the Primary and Secondary servers were set. Now you want to change which server...
-
404 when trying to use URL enrollment
Version Affected: SecureAuth Identity Platform all versions Description: When trying to use URL enrollment on the Authenticate app or the Passcode app, it errors out with a 404 - File or directo...
-
How to add Application Pools in IIS
SecureAuth IdP Version Affected: All Description: You want to create a new Application Pool for specific realms. Causes: Certain realms are being overloaded by being in the general .NET v4.5 Netw...
-
How to configure the dynamic issuer on the SecureAuth Realm to provide federation to Office365
SecureAuth IdP Version Affected: 8.2+ Description: Configuring the dynamic issuer for a multidomain Office365 environment Resolution: If the Office 365 tenant contains multiple domains that will be...
-
How to Hard Code a Static Value for Radius
SecureAuth IdP Versions Affected: IdP version 8.2+; Radius version 2.x and above Description: An Radius client needs a static value passed to it from the Radius Server Causes: When using the IdP, y...
-
How to use Domain\Username Format for RADIUS Login
Versions Affected: RADIUS 2.2+/IdP 8.1+ Description: Users want to utilize Domain/Username format to login to RADIUS but are unable to Cause: RADIUS does not recognize the login format of Domain/Us...
-
SecureAuth Installation Setup Utility does not Complete
SecureAuth Versions Affected: ALL Description: The installer will download and license file will download but the installer stalls afterwards. Cause: After downloading the license and cert...
-
License Expires is Showing the Incorrect Date
SecureAuth verions Affected: 9.2 and lower Description: When going to the System Info tab of any realm, the date that is showing on the License Expires section is incorrect. Cause: This date gets ...
-
How to use TOTP with SamAccountName or UPN
SecureAuth IdP Version Affected: 9.2 and below Description: When trying to login via UPN, TOTP is not showing up as a MFA option Cause: Most of the time, users enroll their Authenticate app using S...
-
Updating .Net Framework on Backup Tool
SecureAuth IdP Version Affected: All SecureAuth Versions (Backup Tool Version 2.4.1) Description: When trying to run the backup tool, it does not pass the .Net Framework version check. Cause: Th...