Hideyuki Taira
Articles
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How to add Application Pools in IIS
SecureAuth IdP Version Affected: All Description: You want to create a new Application Pool for specific realms. Causes: Certain realms are being overloaded by being in the general .NET v4.5 Netw...
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How to configure the dynamic issuer on the SecureAuth Realm to provide federation to Office365
SecureAuth IdP Version Affected: 8.2+ Description: Configuring the dynamic issuer for a multidomain Office365 environment Resolution: If the Office 365 tenant contains multiple domains that will be...
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How to Hard Code a Static Value for Radius
SecureAuth IdP Versions Affected: IdP version 8.2+; Radius version 2.x and above Description: An Radius client needs a static value passed to it from the Radius Server Causes: When using the IdP, y...
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How to use Domain\Username Format for RADIUS Login
Versions Affected: RADIUS 2.2+/IdP 8.1+ Description: Users want to utilize Domain/Username format to login to RADIUS but are unable to Cause: RADIUS does not recognize the login format of Domain/Us...
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SecureAuth Installation Setup Utility does not Complete
SecureAuth Versions Affected: ALL Description: The installer will download and license file will download but the installer stalls afterwards. Cause: After downloading the license and cert...
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License Expires is Showing the Incorrect Date
SecureAuth verions Affected: 9.2 and lower Description: When going to the System Info tab of any realm, the date that is showing on the License Expires section is incorrect. Cause: This date gets ...
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How to use TOTP with SamAccountName or UPN
SecureAuth IdP Version Affected: 9.2 and below Description: When trying to login via UPN, TOTP is not showing up as a MFA option Cause: Most of the time, users enroll their Authenticate app using S...
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Updating .Net Framework on Backup Tool
SecureAuth IdP Version Affected: All SecureAuth Versions (Backup Tool Version 2.4.1) Description: When trying to run the backup tool, it does not pass the .Net Framework version check. Cause: Th...
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How to increase timeout for Link to Accept
Version Affected: IdP 9.1+ Description: When trying to extend the timeout on a Link to Accept via E-mail, it does not honor the session timeout on the workflow tab. Cause: There is a diffe...
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How to change background image to your realm on theme 2019
Version Affected: Identity Platform Theme 2019 Description: This KB will give a demonstration of how to change the background image for your realm using the 2019 theme. Resolution: 1. On Idp...