Simon Watts
Activity overview
Latest activity by Simon Watts-
Simon Watts created an article, How to enable "Use Client Source IP Address" manually in SecureAuth RADIUS
Version Affected: RADIUS 20.12.07 Description: How to enable "Use Client Source IP Address” in RADIUS manually via the configuration file rather than using the RADIUS admin console. Cause: I...
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Simon Watts created an article, Where can I find a report of users enrolled for a certificate?
Version Affected: All Description: Where can I find a report of users enrolled for a certificate? Cause: End users are able to enrol for certificates via the IdP. When the IdP issues a cert...
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Simon Watts created an article, After upgrading, all WebService realms fail with INCORRECT_USERPASSWORD
Version Affected: 9.3.0-22, 19.07.01-31, 20.06-8, 21.04 Description: After upgrading to one of the affected versions or higher, all WebService requests fail with INCORRECT_USERPASSWORD despite wo...
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Simon Watts created an article, Links to IdP Realms or Service Providers embedded in Office documents fail
Version Affected: All Description: When an Office document (e.g. Word, Excel etc.) contains a link to an IdP Realm (e.g. https://idp.domain.com/SecureAuth123), or a link to a resource that is pr...
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Simon Watts created an article, How to Clear Log Files in Bulk older than X days
Version Affected: All Description: How to use Remove-SALogFiles to delete all Audit, Debug and Error text logs over a specific age Cause: Log files can over time consume a large amount of st...
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Simon Watts created an article, Not in whitelist or domains in whitelist are malformed
Version Affected: 9.2+ Description: A WSFederation realm logs the following error: Not in whitelist or domains in whitelist are malformed. Url: https://mail.domain.com/ecpException occurred:...
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Simon Watts commented, Would you mind opening a ticket Pete to discuss further?
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Simon Watts created an article, Manuals and Hardware Specifications for Physical Appliances
Version Affected: All Description: What are the hardware specifications and where are the manuals for the physical appliances Cause: SecureAuth provide 2 different physical appliance types: ...
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Simon Watts created an article, MFA.WebControls.MFAUserIDView.HandleDefaultCase: Thread was being aborted
Version Affected: 9.1-20.06 Description: The following error is observed in the Error log: MFA.WebControls.MFAUserIDView.HandleDefaultCase: Thread was being aborted Cause: Expected behaviour...
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Simon Watts created an article, How to enable or disable audit, debug, error and Syslog logging on multiple realms using Set-SALogging
Version Affected: All Description: How to use Set-SALogging to enable or disable text Audit, Debug or Error logging on all or multiple realms. Cause: An IdP administrator may need to enable ...