
Andrew Wood
Articles
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AD LDS over SSL failing with "Error Retrieving Contact Information"
Version Affected: All Description: When trying to connect to AD LDS using SSL, the connection fails and the users see "Invalid User" if ADLDS is the membership provider.If using ADLDS as an addi...
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Helpdesk Realm Error "Sorry, the highlighted fields below could not be saved due to a misconfiguration"
SecureAuth IdP Version affected: AllDescription: When using the Helpdesk realm, it fails to save changes stating "Sorry, the highlighted fields below could not be saved due to a misconfiguration" e...
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502 Bad Gateway error and white screen when opening Admin Console
Version Affected: 19.07+ Description: When attempting to log into the Admin console, only a white screen loads. Dev Tools (F12) shows 502 error when attempting to open https://localhost/httppro...
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OpenID error: Blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
SecureAuth Idp Version affected: AllDescription: When trying to set up an OIDC based Service Provider, the follow error is seen Access to XMLHttpRequest at 'https://sauth.example.com/SecureAuth4/Se...
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Windows SSO Portal realm IdP Initiated SAML failures
SecureAuth version affected: AllDescription: When using a WindowsSSO portal realm, IdP initiated SAML realms occasionally fail with the following error System Error: We are unable to continue at th...
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Error: Sequence contains more than one matching element
Version Affected: 21.04, 22.02 Description: Some Users are missing their Mobile devices after upgrading. The Error log shows System.InvalidOperationException: Sequence contains more than one mat...
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OIDC configuration with Tableau
Version Affected: All Description: Tableu's documentation says "If your OpenID Connect IdP requires a specific authentication context, you can specify a list of essential and voluntary ACR value...
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Username & Password login with New Experience Realms
Version Affected: 20.06+ Description: When setting a Policy in the new experience, the workflow options are different compared to the classic realms. For example, Username & Password is not an o...
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New Experience realms not working on secondary servers
Version Affected: 23.07 Description: New Experience realms do not working on secondary servers in 23.07 due to an issue with the password replication from the Primary to the Secondary server C...
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HSTS error when accessing the Admin Console via Localhost
Version Affected: All Description:After changing the binding cert in IIS, Browsers throw a HSTS error when accessing the site. Cause: Lack of "Localhost" in the SAN of the certificate Resolution...