Andrew Wood
Articles
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OpenID error: Blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
SecureAuth Idp Version affected: AllDescription: When trying to set up an OIDC based Service Provider, the follow error is seen Access to XMLHttpRequest at 'https://sauth.example.com/SecureAuth4/Se...
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Is it possible to install Qualys agent on a SecureAuth IdP
Version Affected: All Description: Is it possible to install Qualys agent on a SecureAuth IdP Resolution: You should be fine running the Qualys agent on your SecureAuth IdP. We've ran it our...
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Radius Error: Invalid Oath value Unknown factor id ''
SecureAuth IdP Version affected: 9.1Description: When trying to use Radius with SecureAuth 9.1 TOTP always fails with the following error Invalid Oath value. status: invalid; message: Unknown facto...
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502 Bad Gateway error and white screen when opening Admin Console
Version Affected: 19.07+ Description: When attempting to log into the Admin console, only a white screen loads. Dev Tools (F12) shows 502 error when attempting to open https://localhost/httppro...
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SecureAuth Connector troubleshooting
Version Affected: All (Cloud only) Description: When a User attempts to login to a realm with a valid userid and it fails, take a look in the Debug log for the reason. For example, Debug log sho...
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403 Error is thrown after typing in Username on a CORS enabled realm
Version Affected: All Description: At first the SecureAuth realm loads fine but when the User types in their Username, they then see a 403 instead of the multifactor methods page. Clicking on t...
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RADIUS slowness
Version Affected: 20.06+ Description: RADIUS server appears to be slow at responding and gets slower the more traffic it receives Cause: Even though the RADIUS Server will be talking to the ...
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Multiple Tabs to the same Realm causes Anti Forgery error
Version Affected: 19.07+ Description: When a user opens multiple tabs to the same realm, one or both of the tabs can fail with an antiforgery error. Cause: In modern browsers, tabs are not ...
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DocuSign error "The Federated identifier for single sign-on does not match what has been enabled for this user"
Version Affected: All Description: Saml integrated DocuSign occasionally gives an error "The Federated identifier for single sign-on does not match what has been enabled for this user" this typi...
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Content & Localization Verbiage Changes Are Not Working
SecureAuth version affected: 9.x onwards Description: Changes are not showing up once C&L verbiages are changed. The changes are saved in the .RESX successfully, but the resource compiler is ...