
Andrew Wood
Articles
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Mobile and OTP devices not Showing in Helpdesk realm
Version Affected: 21.04 + Description: Since upgrading to 21.04 or newer, the Helpdesk and Self Service realms no longer show OTP and Mobile devices Cause: These versions using a new feature...
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MultiDatastore (WebService) realm failing to connect to Data realm
Version Affected: All Description: Webservices allow you to connect a realm on an IdP, such as in a DMZ, to a SecureAuth server on the internal network over 443 for the User lookup, rather than ...
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Some Users prompted for MFA despite using Fingerprinting
Version Affected: All Description: On a realm where DFP is enabled, some Users report being prompted for MFA at every login despite selecting Private Mode. Cause: If the User has ever used ...
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Invalid Username or Password when using Bind
Version Affected: All Description: When using Bind as the Validate User Type, a subset of Users always receive "Invalid Password" Cause: Bind uses Distinguished Name. If there is a special c...
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How to use the Oauth/Openid Revocation Endpoint
SecureAuth IdP Version affected: All Description: This article will show you how to use the Revocation endpoint Cause: Resolution: The revocation endpoint works best when User Consent storage is en...
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How to enable Dynamic IP blocking with WSTrust
Version Affected: 20.06 onwards Description: Newer versions of SecureAuth come with Dynamic IP blocking. This can be enabled in a New Experience policy or manually with a Web Config edit on clas...
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HSTS error when accessing the Admin Console via Localhost
Version Affected: All Description: After changing the binding cert in IIS, Browsers throw a HSTS error when accessing the site. Cause: Lack of "Localhost" in the SAN of the certificate Resolu...
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X-Frame-Options Header being set to SAMEORIGIN
Version Affected: 19.07.x Description: In 19.07.x SecureAuth is setting an extra header called X-Frame-Options with a value of SAMEORIGIN. This can break the use of iFrames. Cause: Our Antifor...
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Arculix Radius configuration change not applying
Version Affected: Arculix Radius Description: After making a configuration change to radius-agent-config.env the settings don't appear to apply despite stopping and starting the radius-agent in ...
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How to use the Transformation Engine to correctly Base64 encode the ObjectGUID
Version Affected: All Description: How to use the Transformation Engine to correctly Base64 encode the ObjectGUID Cause: The standard B64 example code for the transformation engine does not ...