Version Affected: All
When attempting to register using a QR realm, the enrolment fails with error Unable to save
The Error logs "A Constraint violation has occurred"
This happens when one of the Attributes you're using is incompatible with the value that we're trying to store in it.
1. Open the Web Admin Console and Check what Oath method you're using on the Post Auth tab of the enrollment realm (Oath Seed vs Token)
2. Then check the Data Tab for the attributes you're using for
3. Compare to the attribute requirements below and correct as necessary.
|Profile Property||LDAP Syntax||Size||Example Attribute|
|One Time Oath list||Directory String||200||
|Oath Seed||Directory String||4096 or more||postalAddress|
|Oath Token (binary)||Octet||4096 or more||registeredAddress|
|Oath Token (JSON)||Directory String||4096 or more||otherIPPhone|
|Push Notification (binary)||Octect||4096 or more||jpegPhoto|
|Push Notification (JSON)||Directory String||4096 or more||altSecurityIdentities|
SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.
Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.