SecureAuth is unable to process WS-Federation posts at this time.

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    Applies to:
  • Legacy SecureAuth IdP
Deployment model:
  • On Premises
  • Scenario

    User has a Windows Desktop SSO realm set up. He tries to login to the desired application and gets stopped for 2 Factor Authentication. After entering in the correct credentials, he gets hit with error message:

    SecureAuth is unable to process WS-Federation posts at this time. Review debug logs and configuration.

    Solution

    1. Open the SecureAuth Admin realm
      1. Go to the post-auth tab
      2. See what certificate they're using. Is this the right one? If so, take note of which it is.
    2. Open Certificate Console
      1. Browse to Certificates -> Personal -> Certificates folder.
      2. Right click on the certificate desired. All Tasks -> Manage Private Keys
      3. Make sure the following at least have Read authority:
        1. Authenticated Users (domain group)
        2. NETWORK SERVICE (local PC group)

     

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