Knowledge Base

Support Policies

2016 Light Theme: Submit Button Not Working on Android

SecureAuth IdP Version affected: 8.2+

When accessing a realm that uses the 2016 Light theme from an Android device, the submit button does not work.

Cause: The "Client Side Control" setting in the workflow tab is set to either Universal Browser Credential or Java Applet
To workaround the issue, please do the following
1. Open the Admin Console
2. Navigate to the Workflow tab of the realm
3. Set the Client Side Control to either Browser Plugin or Device Fingerprint.
SecureAuth Knowledge Base Articles provide information based on specific use cases and may not apply to all appliances or configurations. Be advised that these instructions could cause harm to the environment if not followed correctly or if they do not apply to the current use case.
Customers are responsible for their own due diligence prior to utilizing this information and agree that SecureAuth is not liable for any issues caused by misconfiguration directly or indirectly related to SecureAuth products.
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