Knowledge Base

Support Policies

Content and Localization Verbiage Update Issue - Error: Denied Access to File

SecureAuth IdP Version affected: All versions

Description: The verbiage fails to update when changes are being made through the Content and Localization section:

The First Step: View and follow the article: Content and Localization Verbiage Update Issue

After running the command prompt command as directed in the linked article above, command prompt may return

Error: Denied access to 'FileName'

Cause: Some of the file permissions on the appliance may be causing an error.

Run the "Reset-File-Perms.bat" found in directory "D:\MFCApp_Bin\Extras"

Re-run the command prompt command, as directed in the linked article above, and check for further errors.

If the error persists, you may have to change the file permissions manually by going to the file in the directory as listed in the command prompt error, right clicking the problem file and selecting properties. From the properties menu go to the Security tab, Edit button, and check that NETWORK SERVICE has the following Permissions enabled:

  • Modify
  • Read & Execute
  • Read
  • Write

 

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.