Knowledge Base

Support Policies

Adaptive Authentication Redirect or Hard Stop Not Working When Using Group Membership


You are using group membership to determine whether a user is hard stopped or redirected using the adaptive authentication located on the workflow.  

Although the group name(s) are correct the hard stop or redirect does not happen or all users get redirected or hard stopped. 


Please see this document for more info on Adaptive Authentication



  • The most common cause is when the memberOf attribute is not mapped in the data tab.  Ensuring this attribute is correctly mapped should resolve the problem.   


Have more questions? Submit a request


Please sign in to leave a comment.