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Zombie Cookie Registration Error with Universal Browser Credential (UBC)

Affected SecureAuth IdP Versions: All versions

Description:

When a user is logging onto a realm using Private Mode with Universal Browser Credential enabled, the user receives the following error:

Cause:

The zombie cookie that is injected to the browser during the login process becomes stale and cannot be removed due to the sticky nature of the zombie cookies.

Resolution:

The use of Universal Browser Credential (UBC) has been deprecated after SecureAuth IdP v9.0. It is still available as an option, but it is no longer recommended. For a short term fix, the user can still log in using Public Mode. We recommend switching Browser/Device Fingerprinting for a long term solution.

 

To learn more about how to set up Browser/Device Fingerprinting, please refer to the doc located here.

 

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