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FileSync Start Error - VSS

SecureAuth version affected: 8.2+

Description:

FileSync will fail to start and error out, either on start-up or service restarting.

Cause:

One of the causes of this could potentially be VSS (Volume Shadow Copy Servce) being disabled or not started or failing

Resolution:

Restart/Enable VSS to get passed this error; or resolve any other issue with VSS.

 

  1. This is the error you would see in event viewer after failing to start FileSync:


  2. As you can see, it's declaring that VSS is having an issue.  In any case, hop over to services and find VSS and enable/restart the service and then try FileSync again!
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