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Validation of Viewstate MAC Error with DNS Round Robin

SecureAuth IdP Version affected: All

 

Description:

Users will sometimes get a "Validation of viewstate MAC failed" error when authenticating.

 

 

Cause

DNS round robin is not supported when setting up a HA pair. When a user is going through the authentication process, the user might land at either one of the servers and the server won't know at what state in the authentication process the user is in, causing the error.

 

Resolution:

To prevent this issue, you will need to use a load balancer instead of DNS round robin. 

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