Knowledge Base

Support Policies

Tips For Improving User Lookup Speeds When Using Active Directory As A Data Source

Introduction

If you are using Active Directory with SecureAuth for authentication and profile data lookups you may experience slow lookup speeds and the result will be slow login times.  Usually there are some steps you can implement to speed this process up.

 

  • Switch the Validate User Type from Search to Bind.

 

 

  • Ensure all domain controllers used by SecureAuth meet the network requirements, see the doc below and refer to the Active Directory section.

           https://docs.secureauth.com/display/90docs/Network+Communication+Requirements+for+SecureAuth+IdP+9.0

 

  • Ensure there are no decommissioned domain controllers which still have DNS entries in your environment

 

  • If you have a dedicated domain controller used by SecureAuth, reference it by IP rather than the domain name.  

 

 

 

 

 

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.