User receives a 503 Service Unavailable error when accessing https://localhost/secureauth0/localAdmin.aspx
To resolve "503 Service Unavailable" issues, there are two main items to look at:
- SecureAuth0 account
- SecureAuth0 account must be a member of the local Administrator's group.
- Ensure the SecureAuth0 account is not locked or disabled.
- If the appliance has been joined to the domain, ensure there are no GPOs limiting the rights of local service accounts.
- SecureAuth0Pool Application pool
- SecureAuth0 local account/application pool configuration password mismatch. You can run Start > All Programs > SecureAuth > "Refresh_SecureAuth0" to refresh the password and set the application pool.
- Run Start > All Programs > SecureAuth > "Reset File Perms and Shares" to ensure the basic permissions have been refreshed.
- If you suspect .NET is corrupt, you can "repair" .NET 4 using the add programs console or downloading it from Microsoft.