Knowledge Base

Support Policies

Filesync not copying Company Logo

Description:

After setting up FileSync, it's discovered that the secondary IdP does not display the Company Logo that was set on the Primary IdP.

 

Cause:

By default, FileSync only copies the minimum amount necessary for the Realm to work. Such as the Web.Config

It reads what to copy from a file called paths.list

It only reads paths.list from SecureAuth0 no matter which realm it is copying..

Resolution:

1. On the Secondary server, navigate to D:\SecureAuth\SecureAuth0\

2. Take a backup of paths.list

3. Edit paths.list to include the path to the file you want to copy.

For example, if you've used a companylogo called companylogo.jpg this is stored in the images folder so the extra entry would appear as

  <path name="images\companylogo.jpg" />

paths.list.PNG

 

4. Save the file and restart the SecureAuth FileSync service.

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