Knowledge Base

Support Policies

Resolve Box Windows Client Error

SecureAuth IdP Version Affected: All

Description: 

When users supply their e-mail address for the Box Windows Client (desktop application), they are redirected to SecureAuth IdP for authentication. After submitting their username to IdP, a script error message appear:

unnamed.png

Cause: 

ASP.NET does not know that the embedded browser supports EcmaScript v3.

Resolution:

  1. Create a new folder within your Box Desktop Application realm, and name it "App_Browsers" - D:\SecureAuth\SecureAuth#\App_Browsers
  2. Within that folder, create a .browser file, "BoxSync.browser", that includes the following:

    <browsers>

        <browser id="BoxSync" parentID="Default">

            <identification>

                <userAgent match="Box Sync" />

            </identification>

            <capabilities>

                <capability name="ecmascriptversion" value="3.0" />

            </capabilities>

        </browser>

    </browsers>

  3. Save the folder and the error message should disappear!

Image3.png

 

 

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.